Reservations and Customer Service Representative

4 days ago


Stockholm, Stockholm, Sweden Mogotel Full time

Voco Stockholm Kista Overview

Located in the vibrant district of Kista, our hotel offers 201 rooms, a spacious restaurant, and 5 meeting spaces. With a fitness and wellness area, underground parking, and excellent transport links, we cater to both business and leisure travelers.

About the Reservations Manager Role

This key position involves managing group and individual bookings, coordinating with our hotel programs, and ensuring seamless communication with customers.

Essential Requirements

  • Experience in customer-facing roles, preferably in tourism or reservations
  • Excellent communication and interpersonal skills
  • Ability to plan and manage tasks independently
  • Ambitious, driven, and committed, with a proactive approach
  • Fluent in Swedish and English; other languages an advantage
  • Strong technical skills, including proficiency in computer applications

What We Offer

  • Competitive compensation package, including health insurance
  • Training in Opera hotel management system (advantage if already known)
  • Career growth opportunities within Mogotel's European network
  • Collaborative and dynamic work environment
  • Full-time position, 8:00-17:00 working hours
  • Located in Stockholm


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