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Retention Marketing Specialist
2 weeks ago
At HVD Group, we are dedicated to delivering exceptional customer experiences that drive long-term relationships and revenue growth. As a Retention Marketing Specialist, you will play a critical role in developing and executing customer retention strategies that align with our business objectives.
Key Responsibilities:
- Design and execute customer retention campaigns that leverage various marketing channels and tactics.
- Collaborate with cross-functional teams to develop content and messaging that resonates with our target audience.
- Analyze customer behavior and feedback to identify areas for improvement and inform future campaign development.
- Work closely with sales teams to identify key accounts and develop targeted engagement strategies.
Preferred Skills and Qualifications:
- Experience in customer retention and marketing, preferably in B2B or SaaS industries.
- Strong understanding of customer journey mapping and experience design principles.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
