Nordic Business Unit Director

3 hours ago


Solna Municipality, Sweden Telenor Sverige AB Full time
Customer-Centric Innovation Lead

Telenor Nordics is looking for an experienced professional to lead customer-centric innovation initiatives across our Nordic business units. As the VP of Customer Excellence, you will be responsible for developing and executing strategies that drive business growth and customer satisfaction through innovative customer experiences.

Key responsibilities include:
  1. Developing and implementing customer experience strategies that drive business growth and customer satisfaction.
  2. Leading cross-functional teams to deliver exceptional customer experiences.
  3. Fostering a customer-centric culture within the organization.


The ideal candidate should have a strong background in customer experience, leadership, and strategic planning. A Master's degree in a relevant field and several years of experience in a similar role are required. Additionally, the candidate should have a deep understanding of the telecommunications industry and experience working with technical tools such as Generative AI to enhance customer journeys and enable data-driven operations.

This is a unique opportunity to join a leading Nordic provider of connectivity services and digital solutions. If you are a customer-centric innovation leader who can drive business growth through innovative customer experiences, we encourage you to apply for this exciting role.

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