Nordic Radio Pharmacy Technical Lead
2 weeks ago
Nordic Radio Pharmacy Technical Lead
In this key leadership role, you will oversee the delivery of technical support services to customers across the Nordic region. Your primary responsibility will be to ensure high-quality technical support, while developing and maintaining deep knowledge of modality products, service expertise, and tools.
Key Performance Indicators:
- Technical Support Quality: Ensure high-quality technical support, meeting or exceeding customer expectations.
- Modality Expertise: Develop and maintain deep knowledge of modality products, service expertise, and tools.
- Team Leadership: Lead and motivate cross-functional teams, including sales, marketing, and engineering.
- Continuous Improvement: Identify areas for improvement and implement process enhancements to optimize technical support delivery.
Leadership Requirements:
- Strategic Thinking: Ability to think strategically and develop effective plans to achieve business objectives.
- Technical Expertise: In-depth knowledge of Radio-Pharmacy systems and modality products.
- Communication Skills: Strong written and verbal communication skills, ability to present complex technical information to non-technical stakeholders.
- Collaboration: Ability to build and maintain strong relationships with cross-functional teams and stakeholders.
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