Nordic Technical Lead
2 weeks ago
Job Requirements:
- Proven experience in after-sales technical service, preferably in consumer electronics or mobile devices;
- Strong analytical skills for failure rate analysis, repair quality assessment, and service optimization;
- Experience in training service center technicians and managing technical support operations;
- Familiarity with repair processes, spare parts management, and cost optimization strategies;
- Fluent English is required; proficiency in Swedish or other Nordic/Baltic languages is a strong advantage;
- Willingness to travel in the Nordic region based on business requirements;
- Strong problem-solving and communication skills to collaborate with internal and external stakeholders;
- Knowledge of the automotive industry is a plus.
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