Nordic Technical Lead

2 weeks ago


Stockholm, Stockholm, Sweden Xiaomi Technology Full time

Job Requirements:

  • Proven experience in after-sales technical service, preferably in consumer electronics or mobile devices;
  • Strong analytical skills for failure rate analysis, repair quality assessment, and service optimization;
  • Experience in training service center technicians and managing technical support operations;
  • Familiarity with repair processes, spare parts management, and cost optimization strategies;
  • Fluent English is required; proficiency in Swedish or other Nordic/Baltic languages is a strong advantage;
  • Willingness to travel in the Nordic region based on business requirements;
  • Strong problem-solving and communication skills to collaborate with internal and external stakeholders;
  • Knowledge of the automotive industry is a plus.


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