Payment Solutions Manager

14 hours ago


Stockholm, Stockholm, Sweden myGwork - LGBTQ+ Business Community Full time
Job Overview

We are seeking a highly skilled individual to join our Amazon Payment Acceptance & Experience Team, responsible for delivering exceptional customer payment experiences globally. This role requires close collaboration with leading financial institutions and global payment networks to drive innovation and excellence.

Key Responsibilities:

  • Paying Customers: Analyze internal and external payment data to identify areas for improvement in customer payment experiences, prioritizing initiatives that drive engagement and satisfaction.
  • Improving Payment Success Rates: Develop and implement strategies to enhance payment success rates, collaborating with internal teams and external partners to resolve complex issues.
  • Quality Assurance: Drive UAT and end-to-end testing with partners to ensure seamless payment experiences, identifying areas for improvement and implementing changes as needed.
  • Making Payments Easy: Collaborate with partners to develop marketing campaigns that promote payment solutions, driving adoption and customer engagement.

Requirements:

  • Experience in program management, partner management, or related fields in Europe.
  • Proven track record of securing complex partnerships.
  • Strong analytical skills, with ability to manage business performance 'by the numbers'.
  • Ability to travel regionally in Europe and occasionally to the US.


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