
Strategic Payments Expert
12 hours ago
The Amazon Payment Acceptance & Experience Team is responsible for ensuring seamless payment experiences across Amazon's global platforms. As a key member of this team, you will work closely with leading financial institutions and global payment networks to drive innovation and excellence in customer payments.
Key Responsibilities:
- Payment Success Rate Improvement: Develop and implement strategies to enhance payment success rates, collaborating with internal teams and external partners to resolve complex issues.
- Customer Engagement: Analyze data to identify areas for improvement in customer payment experiences, prioritizing initiatives that drive engagement and satisfaction.
- Partnership Management: Foster strong relationships with banks, card networks, and other partners to deliver exceptional payment experiences, driving resolution through data-driven insights.
- Testing and Quality Assurance: Lead UAT and end-to-end testing with partners to ensure seamless payment experiences, identifying areas for improvement and implementing changes as needed.
- Marketing and Campaigning: Collaborate with partners to develop marketing campaigns that promote payment solutions, driving adoption and customer engagement.
Required Qualifications:
- Experience in program management, partner management, or related fields in Europe.
- Proven track record of securing complex partnerships.
- Strong analytical skills, with ability to manage business performance 'by the numbers'.
- Ability to travel regionally in Europe and occasionally to the US.
About Amazon
Amazon is an equal opportunities employer, committed to diversity and inclusion. We prioritize candidate passion, experience, and skills above all else. Protecting your privacy and data security is a top priority; please review our Privacy Notice for more information.
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