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Order Administrator for Samsung

2 months ago

Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full time

About the Company:

At MultiMind Bemanning AB, we strive to create innovative solutions that drive business growth and excellence. Our company culture is built on a passion for delivering exceptional results, anticipating market needs, and fostering long-term success.

About the Role:

We are seeking a highly skilled Order Administrator to join our team and support our client Samsung. In this position, you will work closely with Supply Chain Management, Logistics, Sales, and our customers to ensure seamless order processing and customer satisfaction.

Main Responsibilities:

  1. Manage short-term forecasts, orders, and price information for our customers, ensuring accurate and timely data exchange.
  2. Collaborate with Supply Chain Management to monitor supply situations and secure alignment between forecasts and orders in SAP and our GSCM system.
  3. Process extended warranties and licenses, maintaining accurate records and ensuring compliance.
  4. Provide weekly forecast updates to stakeholders, ensuring transparency and informed decision-making.
  5. Build strong relationships with our team and customers, fostering a culture of trust and cooperation.
  6. Represent the company professionally, adhering to our values and standards.
  7. Deliver accurate and timely information to customers, ensuring their needs are met and exceeded.
  8. Drive process improvements with customers, enhancing order efficiency and customer satisfaction.

About You:

Main Competence:

  • Supporting and Co-operating: Demonstrates strong interpersonal skills, supporting colleagues and customers alike.
  • Analyzing and Interpreting: Exhibits clear analytical thinking, with a focus on data-driven decision-making.
  • Organizing and Executing: Plans and executes tasks systematically, ensuring timely completion and high-quality results.

Qualifications:

  • Excellent written and verbal communication skills in English, with a strong focus on clarity and precision.
  • Proficient in the Office package, with a high level of expertise in Excel, including Pivot and Vlookup.
  • Strong knowledge of Enterprise Portal experience, with a preference for SAP or other ERP systems.
  • Process skills with a strong process approach, ensuring efficient and effective order processing.

Previous Work Experience:

  • 1-2 years of related experience in order administration, sales planning, logistics, or supply chain management, with a focus on customer satisfaction and process improvement.

Required Language Skills:

  • Fluency in English, with Swedish or another Nordic language being a valuable asset.