Hardware and Software Technician

11 hours ago


Stockholm, Stockholm, Sweden emagine Full time
Job Title: Hardware and Software Technician

Description:
We are seeking a skilled Hardware and Software Technician to join our team. The successful candidate will be responsible for providing technical support to employees, configuring and deploying user devices, and managing inventory. Key responsibilities include assisting employees with technical issues, preparing and deploying workstations, laptops, and other user devices, developing and implementing efficient inventory management processes, documenting systems and processes, offering level one and level two technical support to employees, and sourcing and procuring hardware, software, and licenses as needed.

Requirements:
  • Minimum 2 years of hands-on experience in onsite desktop IT support.
  • Expertise in PC hardware, including troubleshooting and maintenance.
  • Proficiency in Windows and MacOS operating systems.
  • Familiarity with Microsoft Office 365 Suite and Google Workspace.
  • Knowledge of Active Directory administration.
  • Strong analytical and problem-solving skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Excellent written and verbal communication skills in English.
  • Documentation skills with the ability to create comprehensive guides and articles.


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