
Innovative Process Refiner
2 days ago
Textalk is a pioneering technology company committed to harnessing innovation to strengthen local communities worldwide. As a remote-first organization, we operate across multiple countries, developing solutions that foster relationships between local newspapers, merchants, and residents. Our platforms include Abicart, a leading e-commerce platform; Prenly, an e-newspaper solution; and Webarch, content conversion and accessibility tools. We are passionate about participation, connection, and accessibility, and our mission is to empower businesses and communities to grow together through cutting-edge technology.
The Role
We seek a Strategic Operations & Automation Manager who will play a pivotal role in refining our processes, implementing technical solutions, and collaborating with our CEO and teams. Your work will ensure alignment across projects, introduce automation, and streamline workflows to enhance productivity and impact. If you are a proactive problem-solver who thrives in a dynamic environment, this role is for you.
Key Responsibilities
Our ideal candidate will possess expertise in business development, process optimization, or operations, preferably in tech or SaaS environments. They will have experience implementing technical solutions and automation workflows. The successful candidate will be fluent in English and able to collaborate effectively with distributed teams across time zones. Self-management and adaptability in a remote-first environment are essential.
Technical Implementation
As a hands-on innovator, the successful candidate will design, test, and execute automation workflows using tools like Zapier and Make. They will develop prototypes to improve user experiences and streamline internal processes. Actively working on improving operations excellence and leveraging AI-driven tools to optimize repetitive tasks and enhance productivity.
Leadership and Collaboration
Our team seeks someone who can bridge leadership and teams to drive projects forward and foster alignment. This person will work closely with the CEO to align operational initiatives with strategic goals. Strong organizational and analytical skills are required to execute improvements effectively.
Data-Driven Decision Making
The successful candidate will monitor and report on KPIs to evaluate the success of process improvements. They will use analytics and AI insights to guide decision-making and identify new opportunities.
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