Store Director

We are seeking a highly skilled and experienced Store Manager to lead our store at NK Fashion Gothenburg. As a Store Manager at J. Lindeberg, you will be responsible for driving business growth, building the brand, and embodying our company values of being progressive, energetic, and inclusive.

• Lead and manage the store team by developing behaviors, setting high standards, coaching, providing feedback, scheduling, and recruiting new members.
• Drive the store to achieve daily, weekly, and monthly targets, and proactively take actions based on P&L to ensure a healthy business.
• Deliver great service, a brand-right experience, and build relationships with customers through CRM and clienteling, resulting in a high level of loyalty and CLV.
• Establish and implement routines and structures, determine business priorities, strategies, and action plans in collaboration with the Operations Manager.
• Maintain the store's visual appearance according to the brand's standards, organize in-store activation with the Customer Experience & Activation Manager.
• Ensure high levels of cleanliness and organization in the store and stockroom at all times, oversee stock takes, and manage daily operations, including stock delivery, returns, customer experience, and omnichannel procedures.

• Possess a passion for providing a world-class service and product experience to store clients, with a keen interest in the retail industry.
• Be energetic, positive, and proactive with an entrepreneurial mindset, always ready to challenge the status quo to keep improving.
• Have highly organized and experienced team leadership skills.
• Have management experience, with a focus on team management, working with premium fashion brands, and building brands.
• Have experience in CRM and building long-term profitable customer relationships, leading, and educating staff to develop team members.
• Have an in-depth understanding of KPIs and their impact on the business (P&L, ROI), with excellent communication skills and fluency in Finnish and English.

We are the brand bridging fashion and sports, and our promise is to make a dent in conformity living by our brand values.

PROGRESSIVE - always challenging the status quo, being bold, and always aiming to improve.

ENERGETIC – bringing energy into everything we do and being ready to go the extra mile for our colleagues and our customers.

INCLUSIVE – we are a community that embraces diversity, values integrity, and takes full accountability for what we do.