Technical Support Specialist

9 hours ago


Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full time
About the Role: We are seeking an experienced IT Service Desk Agent to join our team for a 6-month consultancy assignment. As the entry point and single point of contact for users, you will be responsible for capturing and diagnosing events and incidents, taking appropriate actions to resolve them using available skills, knowledge, people, and processes.

**Your Key Responsibilities:**

* Provide timely and effective support to users via phone, email, or in-person
* Capture and diagnose technical issues, escalating complex problems to senior technicians as needed
* Collaborate with internal teams to resolve incidents and implement preventive measures

**Requirements:**

* Minimum 2 years of experience in a support function
* Strong understanding of IT Service Management principles and practices
* Excellent troubleshooting and problem-solving skills
* Ability to communicate complex technical information effectively to both technical and non-technical stakeholders
* Fluent English language skills (written and spoken)

**Nice to Have:**

* Experience working in a fast-paced, dynamic environment
* Strong analytical and problem-solving skills
* Ability to work collaboratively as part of a team

This is a fantastic opportunity to develop your skills and expertise in IT Service Management, working with a leading provider of communication and logistics solutions.

  • Stockholm, Stockholm, Sweden Polarium Energy Solutions AB Full time

    About the RoleWe are seeking a highly driven and proactive Technical Support Specialist to join our Global Service team at Polarium Energy Solutions AB.Key ResponsibilitiesDeliver exceptional customer service to appointed customers regarding installations, commissioning, and troubleshooting of energy storage solutions.Work with process and routine...


  • Stockholm, Stockholm, Sweden Statkraft Sverige AB Full time

    Our Infrastructure Operations DepartmentOur 'Infrastructure Operations' department plays a crucial role in the daily operations of our IT services at Statkraft. The team utilizes both service providers and our own resources to ensure seamless support for our users. As a Technical Specialist, you will be an integral part of this team, addressing level 2 local...


  • Stockholm, Stockholm, Sweden Kisi Incorporated Filial Full time

    At Kisi Incorporated Filial, we are seeking a talented individual to join our growing customer support operations team as a Technical Support Team Manager.This is a fantastic opportunity to leverage your technical support experience, leadership skills, and passion for delivering exceptional customer support to drive process improvements and lead a dedicated...


  • Stockholm, Stockholm, Sweden Kisi Incorporated Filial Full time

    We are Kisi Incorporated Filial, a forward-thinking physical security technology company revolutionizing space access and security.Our mission is to ensure seamless, cloud-based access to offices, facilities, and buildings, fostering a future where spaces are securely connected and accessible without boundaries.About the RoleAs a Technical Support Team...


  • Stockholm, Stockholm, Sweden Banqsoft Full time

    Company OverviewBanqsoft is a leading provider of financial software solutions for asset finance, digital banking, and credit management. We offer cutting-edge technology and industry expertise to enable service providers to stay competitive in the digital financial landscape.Salary and BenefitsWe offer a competitive salary and a range of benefits, including...


  • Stockholm, Stockholm, Sweden Raysearch Laboratories AB (Publ) Full time

    About the PositionThis full-time, permanent position is based at our Stockholm headquarters or from your home office in one of the eligible countries. As an IT-Specialist, you will be part of a dynamic team that collaborates globally to deliver innovative solutions for cancer treatment. Your primary responsibility will be to handle installation and technical...


  • Stockholm, Stockholm, Sweden Odevo AB Full time

    About UsOdevo AB is a Swedish company that has gained significant recognition in the property management industry. We have created a unique cloud-based platform that addresses the specific needs of property managers. Our commitment to innovation and quality has allowed us to establish ourselves as a leading player in the market. We are passionate about...

  • IT-Support Specialist

    9 hours ago


    Stockholm, Stockholm, Sweden IT-Bemanning Sverige AB Full time

    Vi söker en skicklig IT-supportspecialist till vår kund i södra Stockholm. Som systemadministratör kommer du att vara ansvarig för att hantera och lösa problem inom IT-infrastrukturen, samt ge professionell support till kunderna.För detta uppdrag är erfarenhet från IT-support eller teknisk kundtjänst ett krav. Du bör även ha goda kunskaper i...


  • Stockholm, Stockholm, Sweden Cognizant Full time

    At Cognizant, we are looking for a skilled Workday Financials Specialist to join our EPS Workday Practice. As a key member of our team, you will play a crucial role in guiding clients through the transformation, implementation, and operation phases of a Workday Financials project.About the RoleAs a Workday Financials Specialist, you will be responsible for...


  • Stockholm, Stockholm, Sweden Remotion Full time

    Are you a seasoned professional looking for a new challenge? Do you have a strong background in marketing and technical systems implementation? Look no further than Remotion, a leading organization in the Swedish and Nordic markets.About RemotionWe are a forward-thinking organization that values collective intelligence, self-leadership, and diversity. Our...


  • Stockholm, Stockholm, Sweden Allergan Full time

    Job OverviewAbbVie is a leading biopharmaceutical company dedicated to developing innovative treatments for serious diseases. We are seeking a highly skilled Clinical Specialist to join our team in Scandinavia.**Responsibilities**- Provide technical support and education to healthcare professionals (HCPs) on the use of AbbVie's products, focusing on Migraine...


  • Stockholm, Stockholm, Sweden AbbVie Inc Full time

    About the JobWe are seeking a highly skilled Clinical Specialist to join our team at AbbVie Inc. The ideal candidate will have extensive experience in neurology, particularly in migraine treatment, and be able to effectively educate healthcare professionals on the safe and proper use of our product.Key ResponsibilitiesProvide educational services to...


  • Stockholm, Stockholm, Sweden Vattenfall AB Full time

    About Vattenfall ABVattenfall AB is a leading European energy company with a rich history of innovation and dedication to sustainability. With over 21,000 employees across the continent, we strive to deliver efficient, stable, and compliant services to our customers.Job OverviewWe are seeking an experienced Senior Operational Engineer (Storage) to join our...


  • Stockholm, Stockholm, Sweden Dassault Systemes Deutschland GmbH Full time

    Unlock your potential as a Technical Solution Designer at Dassault Systèmes Deutschland GmbH, the leading software manufacturer in Europe.About UsWe are a dynamically growing and innovative company since 1981, providing businesses and people with virtual universes to imagine sustainable innovations. Our 3DEXPERIENCE platform leverages world-leading 3D...


  • Stockholm, Stockholm, Sweden Viaplay Group Sweden AB Full time

    Company OverviewAt Viaplay Group Sweden AB, we deliver entertainment experiences to millions of people every day through our streaming services, radio networks, and TV channels. We believe in the power of content not just as a way of telling stories but also expanding worlds.We're seeking talented individuals to join us on our journey. Currently, we're...


  • Stockholm, Stockholm, Sweden AuraGroup AB Full time

    Welcome to Comprend, a partner for tech-enabled marketing and communication driving transformative impact. We bridge the gap between marketing and communication to accelerate return on investments and create immediate change for our customers' businesses.We are looking for a talented Technical Digital Analyst to join our dynamic Martech, Data & Analytics...


  • Stockholm, Stockholm, Sweden Ninjas in Pyjamas Gaming AB Full time

    **Ninjas in Pyjamas Gaming AB Overview**We have pioneered the esports scene since its inception. Born in 2000 with Counter-Strike in our blood, we have earned our stripes by competing at the very top level across almost a dozen game titles and never lose — we only win or learn.**Job Requirements:**The ideal candidate will have a Bachelor's degree or...


  • Stockholm, Stockholm, Sweden Odevo AB Full time

    About Odevo ABOdevo AB is a leading provider of innovative software solutions for the property management industry. Our mission is to revolutionize the industry with cutting-edge technology that makes managing properties easier, more efficient, and effective.We are a fast-growing company with a unique cloud-based platform that sets us apart from others in...


  • Stockholm, Stockholm, Sweden Polarium Energy Solutions AB Full time

    Job DescriptionPolarium Energy Solutions AB is looking for a dedicated Technical Support Specialist to join our Global Service team.ResponsibilitiesHandle customer requests regarding Technical Support, Claims, Data monitoring, and Installation support of Polariums energy storage solutions.Contribute to process and routine improvements to ensure consistent...


  • Stockholm, Stockholm, Sweden Ericsson Full time

    Job DescriptionThe Technical Coordinator for Radio Systems will work closely with our team of experts to develop the best radio concepts based on innovation in RF technology, ASIC Design, Mechanics, Algorithms, and Machine learning. You will ensure a world-leading portfolio of Radio products that support all our customer's needs.