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Business Intelligence Specialist for Digital Sales and Engagement
4 hours ago
We are a group of specialists in various fields at Nordea Bank's Personal Banking Data, Digital Sales and Engagement (DDSE) Sweden. We are responsible for engaging new and existing personal customers in digital channels and driving sales via online/mobile banking and nordea.se.
We see the world changing fast and want to be one step ahead of the curve. That's why we're committed to providing financial solutions of tomorrow to our customers. We're creating an agile environment where we experiment and grow together – and we need your ideas and unique background.
In this role, you will enable Digital Sales to use the power of data and analytics to create the omnichannel experience. Providing insights and recommendations, driving intelligent automation by applying model-based solutions, simplification of processes, and identifying new data sources to our marketing automation tools.
You will collaborate with the team to develop our data into advanced AI models, predicting customer's future needs and behaviour in digital channels. In addition, you will analyze how our omnichannel business is developing, design and develop customer engagement activities, and participate actively in the work of digital customer journey teams.
You will enable data for analytics, reporting, and marketing automation tools, recommend and perform analysis of different data sources, and take part in building analytics & tools needed for business development.
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