
Technical ServiceNow Specialist
8 hours ago
About Us
">Cognizant is a global leader in Information Technology Services. Our company was founded in 1994 and has its headquarters in the USA. We serve various markets with vertical solutions for digital automation, including cloud, AI, IoT, and analytics.
">Our Opportunity
">We are currently seeking an experienced ServiceNow Specialist to join our team in Stockholm. This role requires extensive knowledge in ServiceNow modules, particularly HRSD, ITSM, and Service Portal. A proven track record in analyzing, designing, developing, and managing ServiceNow applications is essential.
">Responsibilities
">As a ServiceNow Specialist, you will be responsible for:
">- ">
- Developing technical specifications from business requirements.">
- Creating deliverables in multiple project phases.">
- Producing BRDs, functional specifications, and business process flows.">
- Analyzing business processes and identifying gaps and areas for improvement.">
Requirements
">To be considered for this role, you must have:
">- ">
- Expertise in Service Desk processes and ITIL standards.">
- Experience with ServiceNow implementation and orchestration.">
- Knowledge of ServiceNow plugins and excellent communication skills.">
- Proficiency in Java scripting and ITIL process implementation.">
- Ability to design and develop custom applications on the ServiceNow platform.">
Language Skills
">Fluency in English and Swedish is required, both in writing and verbally.
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