IT-Professional till TN Sverige

4 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Om tjänsten

TN Sverige söker dig som vill arbeta i en kundnära roll där du får vara med och utveckla verksamheter inom rekrytering och bemanning. Du kommer att arbeta nära våra kunder för att förbättra deras nöjdhet och bidra till vår fortsatta tillväxt.

Vårt molnbaserade affärssystem är en komplett IT-verktygslåda med CRM, annonsproduktion, sökhantering, ekonomi och mycket mer. Vi söker nu efter en Customer Success Consultant som vill arbeta mot support och projektledning. Du kommer under de första månaderna få en gedigen upplärning i vårt system via supportkontoret i Trondheim. Under din onboarding kommer du att få sitta med supporten för att bli expert på systemet. Onboardingen tar vanligtvis några månader. Därefter kommer du ta dig an en annan roll som Customer Success Consultant med inriktning mot projektledning eller försäljning.

Uppdragets innehåll:
- Delta i kundmöten i samband med försäljning
- Arbeta med implementeringsprojekt av nya kunder och driva projektet framåt
- Tillsammans med kund ta fram en kravprofil för att vidare anpassa systemet efter verksamhetens dagliga arbete
- Utbilda kunder i systemet genom att hålla i kurser och workshops
- Erbjuda kunder nya uppdateringar och funktioner av systemet
- Arbete med kundsupporten över mejl

Krav:
- Har en eftergymnasial utbildning inom IT, projektledning eller annan relevant utbildning
- Har god IT-förståelse
- Är flytande i svenska och goda kunskaper i engelska, både i tal och skrift

Bra att ha:
- Arbetslivserfarenhet från liknande roll inom IT och/eller erfarenhet från rekrytering och bemanning

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