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Customer Journey Strategist
1 week ago
E-commerce Operations
As our Senior Ecommerce Manager, you will be responsible for overseeing daily site tasks, ensuring accurate and up-to-date content display. Your expertise will be essential in developing and executing strategies that drive business growth and optimize our online presence.
You will lead the E-commerce team, currently consisting of yourself and a backend specialist, reporting directly to the CCO. Your primary focus will be on improving the customer journey and conversions while building long-term loyalty and engagement.
Responsibilities
- Oversee daily operations of our E-commerce site, ensuring a seamless user experience.
- Optimize the customer journey with a strong focus on brand consistency, engagement, and conversion rates.
- Develop and execute A/B tests to drive continuous site improvements.
- Implement SEO strategies to maximize search rankings and organic traffic.
- Lead website development projects, ensuring timely execution and alignment with business objectives.
