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Sales Experience Manager

1 week ago

Örebro, Örebro, Sweden Tesla Part time

About Tesla

Tesla is a pioneer in the electric vehicle industry, committed to accelerating the world's transition to sustainable energy. Our mission is to make electric vehicles accessible and desirable for all.

Job Summary

We are seeking an experienced Sales Experience Manager to join our team in Örebro. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.

Key Responsibilities

  1. Customer Engagement: Proactively engage with customers visiting the store or events to identify potential leads and create a pipeline of prospects through active interaction and data capture.
  2. Sales Support: Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience.
  3. Lead Capture: Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
  4. Data Management: Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems.
  5. Customer Value Proposition: Build value for customers by understanding their requirements, presenting our vehicles, and effectively communicating the value proposition to drive conversion.
  6. Team Collaboration: Collaborate with sales teams and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.

Requirements

  • Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
  • Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.
  • Ability to communicate information in an easy-to-understand manner.
  • Proven track record of delivering excellent customer experiences.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Flexibility to work on weekends and evenings as required.

About You

We are looking for a motivated and customer-focused individual who shares our passion for sustainable energy and is committed to delivering exceptional customer experiences.