Order Management Specialist

4 days ago

Örebro, Örebro, Sweden AIESEC Mexico Full time

Schneider Electric - Global Partnership · Nikolai, Sweden

Global Talent

Get an international experience in a corporate environment.

About Schneider Electric - Global Partnership

Schneider's purpose is to empower individuals to optimize energy and resources, bridging progress, sustainability and innovation for all. We call this "Life Is On". We drive digital transformation through the seamless integration of cutting-edge process and energy technologies, connecting products, controls, software and services across the entire lifecycle such as homes, buildings, data centers, infrastructure, and industries. As a company operating in 115+ countries around the world, we are the most local of global companies. We embrace open standards and collaborative partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. Schneider Electric lies a strong commitment to diversity and inclusion as essential elements of its performance and success. Take part in the Schneider Electric adventure, be a catalyst for positive change and join us

We are looking for a dedicated professional to manage the orders operations at our Logistics Centre in Örebro, Sweden. The main mission of the Order Management Specialist is to organize and manage processing operations of all incoming orders from customers, including international orders, catalog number verification, pricing, large order requirements, change orders, expediting, credit limit and promise dates. This position will directly work with Supply Chain and activities executed by CCC: Sales Order Administration team. Join us in driving efficiency and excellence in our operations

Responsibilities
  • Follow up Order Execution (EDI, delivery creation, shipment...): complete process since Order entering till order shipped.
  • Follow up portfolio & KPI's of service & Root Cause analysis.
  • Reporting main KPIs (OTDS/C, CCL, BOL, NOR, LOQ...) to customers & Participation in SIM.
  • Ensure respect of SLA and customize as needed.
  • Be the SPOC of the customer to forward VOC to internal team.
  • Prepare set of documents requested by customer (Cos, Insurance Certificate, Proformas, export documents, etc).
  • Ensure information flow: Lead times, delays, availability stock, blockage at SO / Material level, any other request in logistics.
  • Validate the technical / sales orders.
  • Urgencies / critical request and returns / Quality request follow up.
  • Support to the CCC / BU.
  • Propose and participate in new improvements.
  • Handling customer claim request (LCR or CCMP).
  • Participate in visit and/or consultation of customers and front offices to understand the different logistics solution needs, priorities and expectations per customer segment.
Backgrounds

Logistics

Skills
  • ERP (Required)
  • Supply Chain management (Required)
  • Communication (Required)
  • SAP
  • Problem Solving (Required)
  • Microsoft Excel (Required)
  • Analytical thinking (Required)
LanguagesNationality

Any Nationality

Education

Bachelor (Required)

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.

International Exposure - Experience working in new cultures and industries.

Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)

Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.

FAQsWhat is Global Talent?Who can participate?How long is a Global Talent Opportunity?Where can I go?What are the benefits of a Global Talent opportunity with AIESEC?Will I get paid if I go on a Global Talent opportunity?How much does it cost to go on a Global Talent opportunity?
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