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Presales Solutions Expert

3 weeks ago

Stockholm, Stockholm, Sweden TN Sweden Full time

As a Presales Senior Specialist, you will be the technical asset to the EMEA North Sales Team, helping our Solution Sales Executives and their prospective customers understand how to solve different business challenges with the LeanIX solutions.

You will educate and guide current and prospective customers toward the optimal setup needed to derive value from our product in a variety of different environments. Solution Engineers should be both technical and possess excellent communication skills, with the ability to describe complex problems using easy to understand language.

You will work closely with the Customer Success and Product teams to ensure alignment with all product developments and customer use cases. In addition to having knowledge of Enterprise Architecture frameworks and IT Portfolio Management methodologies, the ideal candidate is passionate about both the LeanIX product and taking a consultative approach toward advising customers.

  • Perform technical discovery with partners and end-users to uncover business challenges.
  • Solve problems and demonstrate value by architecting customer solutions.
  • Manage partnership relationships and expectations to deliver high customer satisfaction.
  • Communicate partner and customer requirements to internal technical experts.
  • Execute technical proof of concepts (POCs) successfully.
  • Establish a community of technical resources at our partners to sponsor LeanIX.
Key Responsibilities
  • Develop and maintain strong relationships with customers and partners.
  • Provide technical guidance and support to sales teams.
  • Collaborate with cross-functional teams to drive business growth.
  • Stay up-to-date with industry trends and emerging technologies.