
Technical Operations Manager
2 days ago
Empower Individuals with Communication Technology
">We are a global leader in assistive communication technology, empowering individuals with disabilities to express themselves and connect with the world. Our mission is to give a voice to those who need it most.
Tobii Dynavox is seeking a seasoned Technical Support Manager to lead our EUROW Technical Support Team. As the champion of the team, you will drive strategic plans and objectives to raise overall business value, ensuring great collaboration globally.
The ideal candidate has at least 1 year of experience in technical support and/or customer service, with a track record of improving processes and customer experiences. They should be able to build relationships inside and outside the organization, including sales and logistics.
Key responsibilities include leading, coaching, and developing the team; overseeing day-to-day case management; and optimizing processes and systems.
What we offer:
- Purpose-Driven Work: Join a company that transforms lives every day.
- Growth and Development Opportunities: Develop your skills and advance your career with training and learning opportunities.
- Diverse and Inclusive Culture: Collaborate in a caring environment where diversity and individuality are valued.
- Global Reach: Be part of an innovative company that combines experience and cutting-edge solutions.
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