Director of Global IT Operations

6 days ago


Stockholm, Stockholm, Sweden Sinch Sweden AB Full time

About Sinch

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  • We are a leading provider of cloud-based customer communications solutions.

Job Description

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  • As the Head of IT Service Excellence, you will lead the evolution of our core IT functions, ensuring high-quality services delivery.

Key Responsibilities

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  • Lead operational excellence and continuous improvement to deliver high-quality core IT services.
  • Drive operational excellence of resilient, scalable, and secure infrastructure, leveraging best practices in automation and observability.
  • Foster strong collaboration across internal and external teams, ensuring seamless delivery of IT services.

Requirements

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  • You have extensive experience delivering IT services at a global scale.
  • Demonstrated success in leading high-performing, diverse, and distributed teams across multiple time zones and cultures.
  • Strong leadership and communication skills, aligning teams with strategic goals.

About Us

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  • We value innovation, simplicity, and reliability in everything we do.
  • Our corporate language is English.


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