Senior Account Director

3 weeks ago

Falun, Dalarna, Sweden Collinson Full time

Drive Commercial Success with Collinson

Collinson is a global leader in crafting customer experiences that help some of the world's most recognizable brands acquire, engage, and retain their most valuable customers. With 30 years of expertise, we've partnered with industry giants like American Express, British Airways, Mastercard, and Sephora, delivering loyalty and customer engagement solutions that make a real impact.

As a Senior Account Director, you will be responsible for managing and growing our most significant accounts, ensuring that we continue to exceed client expectations and deliver outstanding results. You will:

  • Lead and Develop: Oversee key client accounts, ensuring the delivery of exceptional service while identifying opportunities for growth and expansion.
  • Strategic Partnering: Act as a trusted advisor to our clients, providing strategic guidance that aligns with their business objectives and Collinson's offerings.
  • Business Development: Identify new business opportunities within existing accounts and drive cross-selling of Collinson's diverse portfolio of solutions.
  • Negotiation and Deal Structuring: Lead high-stakes negotiations, ensuring favorable terms and outcomes that align with both client needs and Collinson's goals.
  • Crisis Management: Proactively manage and resolve any issues or challenges, leveraging your experience in crisis management to maintain strong client relationships.
  • Collaboration: Work closely with internal teams, including product, marketing, and finance, to ensure seamless service delivery and support the development of innovative solutions that meet client needs.

What You Bring:

  • Experience: Extensive experience in account management and business development, with a successful track record of driving growth in the Financial Services or Loyalty sectors.
  • Leadership: Proven leadership skills with the ability to manage and develop high-performing teams.
  • Strategic Vision: Strong strategic thinking with the ability to align client needs with Collinson's business objectives.
  • Commercial Acumen: Deep understanding of deal structuring, negotiations, and financial analysis.
  • Problem-Solving: Exceptional crisis management skills, with the ability to navigate complex challenges and turn them into opportunities.
  • Education: An MBA or equivalent advanced degree is highly desirable, along with a strong foundation in economics, statistics, or a related field.
  • Communication: Excellent communication and interpersonal skills, with fluency in English (additional European languages are a plus).

Why Collinson?

At Collinson, you'll be part of a dynamic, global team committed to innovation and excellence. As our Senior Account Director, you'll have the opportunity to shape the future of our client relationships and contribute to the ongoing success of our business. This is a long-term contract position with a negotiable day rate based on your experience, offering flexibility and competitive compensation.

Apply Today:

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.

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