Global Technical Support Coordinator

3 days ago


Gothenburg, Västra Götaland, Sweden Cerve Holding AB Full time
Our Diversity Commitment

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We believe that diversity of thought and experience is essential to our success, and we are particularly interested in candidates who can bring a different perspective to our team, regardless of their race, ethnicity, gender, sexual orientation, gender identity, disability, or career status.

Key Qualifications:
  • A minimum of 3 years' experience in a technical support role, with a proven track record of driving customer success.
  • Excellent communication skills, both written and verbal, enabling clear, empathetic, and professional interactions with customers and team members.
  • At least 6 months of hands-on experience with SQL and other database management tools.
  • Proficiency in using Customer Service Platforms (Intercom) to effectively manage and streamline customer interactions.
  • Working knowledge of Excel or Python, with the ability to analyse data and generate actionable insights.
  • Strong expertise in software troubleshooting methodologies, with a structured and systematic approach to resolving technical issues.
  • Experience working with APIs and integrations.


  • Gothenburg, Västra Götaland, Sweden Cargotec Oyj Full time

    Our company MacGregor offers competitive salary and benefits package. We provide opportunities for career development and professional growth in a collaborative and supportive work environment. The successful candidate will be based in Gothenburg, Sweden and will be responsible for various tasks related to warranty management.Main TasksManage global ship...


  • Gothenburg, Västra Götaland, Sweden Recruit Partner Nordic AB Full time

    We are looking for an experienced IFS Applications Specialist to support our team in Gothenburg.Job Summary:The successful candidate will work with two other colleagues to provide assistance to our 450 IFS users across six countries worldwide.Key Accountabilities:Leading the IFS team, overseeing tasks and ensuring project progress.Serving as the primary...


  • Gothenburg, Västra Götaland, Sweden Moveup Consulting AB Full time

    Job Title: Global Regulatory CoordinatorXVIVO is seeking a Global Regulatory Coordinator to join our regulatory team.About the Role:The ideal candidate will have a strong understanding of global medical device regulations and be able to apply this knowledge to ensure compliance with regulatory requirements.You will be responsible for managing vigilance/MDR...


  • Gothenburg, Västra Götaland, Sweden ASSA ABLOY Global Solutions Full time

    Technical Sales Support Specialist Job OverviewThis role is an excellent opportunity for a detail-oriented professional with a passion for technology and customer service to join our dynamic team. As a Technical Sales Support Specialist, you will play a vital role in delivering exceptional support to customers and driving sales growth.Key...


  • Gothenburg, Västra Götaland, Sweden ASSA ABLOY Global Solutions Full time

    Job DescriptionWe are seeking a highly skilled Technical Sales Support Specialist to join our team in the Residential Garage Doors product area. As a key member of our sales team, you will be responsible for providing exceptional support to customers and ensuring smooth delivery of technical solutions.About the Role:Identify customer needs and provide...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    **About the Company:** TN Sweden is a leading provider of innovative solutions in the automotive industry.**Job Overview:** We are seeking an experienced technical professional to join our team as a Network Infrastructure Specialist. The ideal candidate will have a strong background in automotive engineering and experience working with independent...


  • Gothenburg, Västra Götaland, Sweden Hammer & Hanborg AB Full time

    XVIVO is a leading MedTech company dedicated to extending the life of organs so transplant teams can save more lives.We believe that nobody should die waiting for an organ transplant. As world leaders in organ transplantation, our mission is to provide innovative solutions and extend the life of organs.As a Global Event Manager, you will play a key role in...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    About the JobKollmorgen is a dynamic and innovative company that offers various opportunities for growth and development.Our ValuesContinuous personal development is essential for our success.We recruit based on our values.Key ResponsibilitiesCollaborating with global team technicians to resolve problems.Assisting users on how best to utilize system and...


  • Gothenburg, Västra Götaland, Sweden Cargotec Full time

    MacGregor is a leading provider of integrated cargo and load handling solutions for the maritime industry.About UsWe deliver world-class support to ensure the optimal performance of our equipment, enhancing efficiency, safety, and sustainability for shipowners and operators.This role is part of our Global Services Division, reporting directly to the...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    We are seeking a highly skilled Technical Support Expert to join our team at TN Sweden. As a Brainlab Technical Support Expert, you will be responsible for providing exceptional technical support to our customers in the imaging systems industry.Your primary focus will be on ensuring that customer equipment is installed, maintained, and serviced to the...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    Job Overview:The Warranty Manager will be responsible for managing global ship guarantee plans, coordinating with yards and owners, arranging support engineers, and overseeing guarantee claims. This is a key role in our Global Services Division, requiring strong communication and organizational skills, as well as familiarity with G-Suite and SalesForce or...


  • Gothenburg, Västra Götaland, Sweden Safeguard Global Full time

    Global HR Services DirectorThis role presents a great opportunity to become part of a dynamic team at Safeguard Global, a global company that specializes in workforce management solutions.You will be among 2000+ Guardians worldwide, working collaboratively with the Operations Team to ensure successful onboarding for all new GEO workers.About the RoleAct as...


  • Gothenburg, Västra Götaland, Sweden Incluso AB Full time

    Job RoleAs a Marketing Coordinator at Incluso AB, you will play a crucial role in supporting the marketing team and office coordination in Gothenburg. You will be responsible for developing and executing global and local marketing campaigns, events, and activations.Key Responsibilities:Support the development and execution of global and local marketing...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    Job RoleWe are seeking an experienced Operations Engineer to join our team at TN Sweden. As an Operations Engineer, you will be responsible for managing daily operations, optimizing and maintaining cloud solutions, and providing technical support to customers and partners.ResponsibilitiesEnsure the smooth operation of TN Sweden's cloud environment.Develop...


  • Gothenburg, Västra Götaland, Sweden Swisslog Holding AG Full time

    Intralogistics Expert - Software Service Team MemberAs an Intralogistics Expert on the Software Service team at Swisslog Holding AG, you will contribute to delivering exceptional customer experiences through technical and software support services.About the RoleWe are seeking a skilled and dedicated professional to join our team in providing top-notch...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    We are seeking a highly skilled Brainlab Technical Support Professional to join our team at TN Sweden. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers in the imaging systems industry. Your primary focus will be on ensuring that customer equipment is installed, maintained, and...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    The future of transportation is at our fingertips. We are seeking a highly skilled Technical Support Engineer to join our team in Sweden, working on sustainable transport solutions for the Volvo Group.Company OverviewAs a leading provider of innovative transport solutions, we empower over 100,000 people across the globe to shape the future landscape of...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    About the Role:">At TN Sweden, we are seeking a skilled Technical Author to join our team in Gothenburg. As a Technical Author, you will be responsible for creating high-quality technical content for various operation and maintenance manuals and technical publications.">Your Key Responsibilities:">">Develop and write technical documentation, including user...


  • Gothenburg, Västra Götaland, Sweden Volvo Cars Full time

    Key ResponsibilitiesTracking program progress and proactively addressing any issuesCollaborating with internal and external stakeholders to achieve project goalsCommunicating effectively with the team and setting clear expectationsAs a Project Coordinator, you'll be responsible for supporting the development of efficient and flexible production systems that...


  • Gothenburg, Västra Götaland, Sweden TN Sweden Full time

    Key ResponsibilitiesBecome the primary point of contact for our customers, handling service cases from initial inquiry to resolution.Work collaboratively with technical experts to resolve complex technical issues and deliver high-quality solutions.Contribute to new delivery projects, system expansions, and upgrades by providing expertise and supporting...