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Head of Nordic Salesforce Development
4 hours ago
We are seeking an experienced leader to drive the growth and development of our Nordic Salesforce business as our Head of Nordic Salesforce Center of Excellence.
Key Responsibilities:- Develop and execute strategies for growth on Salesforce within the Business Unit, ensuring appropriate investments and collaboration across departments within Capgemini.
- Strengthen the partnership between Capgemini and Salesforce in the Nordics through strategic alignment on key industries and accounts.
- Provide input to delivery practices capability plans on priority growth areas based on market trends.
- Lead an expert Salesforce team across functional and technical solutioning, mentoring and inspiring consultants across the Nordic countries on the latest developments in the Salesforce market.
- Experience in developing strong business plans in international, multi-department organizations.
- Proven track record in crafting innovative and scalable solutions within the CX and CRM domain, developing winning proposals, leading bid submissions, and presenting pitches effectively while managing risk related to the sales process.
- Comfortable driving discussions at the c-suite level, managing objections, and defending your position. Excellent verbal and written communication skills, with executive-level presentation and facilitation experience.
- Extensive experience in leading or working with international clients in roles such as project management or business analysis, focusing on Customer Experience (Sales, Service, Marketing, Commerce, Analytics, and beyond).
- Strong relationships within key strategic partner ecosystems, including partners, vendors, and experts, with an active network.
- Proven track record of leading and mentoring other architects and technical teams in global organizations.
- Deep understanding of selected industries such as Telco, Energy, Public Sector, Automotive, and Manufacturing.
- Fluent in English and a Nordic language.
- Generous wellness allowance, private medical insurance, and occupational pension.
- Certification bonus.
At Capgemini, we recognize the importance of flexible work arrangements to support our employees' well-being and work-life balance.
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