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Business Solutions Manager
2 weeks ago
We are a leading payment and fintech company with over 85 million global active users. Our mission is to become the world's favorite way to shop, and we're looking for talented individuals to join our team.
">What You Will DoYou will be responsible for ensuring smooth experiences for our partners while implementing our products and solutions. This involves working closely with our partners and internal teams to deepen your knowledge of the e-commerce and payments industry.
As part of the Delivery/Implementation team, you will:
- Support the management of multiple partners and concurrent projects.
- Maintain integrations and troubleshoot issues, providing operational support as needed.
- Collaborate with other internal teams to define the overall solution and scope of partner integrations.
- Drive priorities for the development team aligned with solution design and scope.
- Understand our products' architecture and design to support successful integrations.
- Ensure our quality standards are exceeded for partner integrations.
- Manage reported issues and coordinate their resolution.
- Set standards and processes for best practices in partner integrations.
- Provide internal training, documentation, and knowledge sharing on partner systems and integrations.
- Communicate with our distribution partners via various channels.
- Use our tools to communicate and coordinate across various teams.
