Luxury Retail Transformation Specialist
4 days ago
Stockholm, AB, SE
Permanent
The Cartier Group is founded on audacity and passion. For over 170 years, we have embarked on a pioneering spirit that inspires our teams across all Métiers from our boutiques to our workshops and corporate offices. Our diverse workforce of 9,000+ colleagues are united by a shared independent spirit and commitment to excellence, striving to enrich our heritage by pushing the boundaries of creativity.
A.C.T is a groundbreaking new program to recruit Retail Talents as Sales Associates, bringing varied experience and diverse profiles from everywhere. We believe that embracing diversity, equity, and inclusion leads to innovation and creativity, resulting in excellence.
We are opening applications to profiles without prior luxury & retail/sales experience. We seek candidates who think outside the box, value exceptional customer service, and have a passion for luxury goods. Join us for an exciting Retail transformation journey at Cartier.
If you are motivated and interested in joining the journey with us, we encourage you to apply.
HOW WILL YOU MAKE AN IMPACT?
As a A.C.T Sales Associate, you will be trained as a Cartier Ambassador and exemplify the Maison's commitment to excellence in customer care and client experience.
You will generate sales through high-level knowledge of product attributes, and nurture professional client relationships to foster loyalty and brand desirability during and after sales.
You will maintain the highest boutique standard for daily operations and proactively manage your client portfolio.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We look for individuals with a minimum of 5 years of first professional experience in a client-facing role.
We evaluate potential candidates based on their ability to:
- Natural communication skills, exceling at product promotion and relationship management.
- Solution-oriented approach, seeing challenges as opportunities for improvement.
- High level of curiosity about the luxury sector, continuously learning about new products and trends.
- Avid team player, able to collaborate with diverse types of people to achieve a positive work environment.
- Ability to manage high-stress environments and multitask professionally and efficiently.
- Motivation to exceed and demonstrate entrepreneurial spirit.
WHAT DO WE OFFER?
The A.C.T Sales Associate program offers an immersive journey where you learn by doing and benefit from a comprehensive onboarding experience. You will grow and learn from experts in a positive work environment advocating for an inclusive, multicultural, and fair culture. We develop your potential for a bright future at Cartier.
YOUR CANDIDATE JOURNEY WITH US:
This innovative program allows you to apply without any resume. We invite you to a robust assessment journey to evaluate targeted skills, providing an objective and unbiased evaluation.
The application process begins with assessments, followed by a video pre-screening interview where you answer questions. You will then take a behavioral assessment.
If selected, you will participate in HR and Operational interviews, including role-play assessments during an in-depth face-to-face interview.
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