Business Process Optimizer

6 days ago


Malmo, Skåne, Sweden Sopra Steria Full time

I rollen som Business Process Optimizer kommer du att driva uppstart och fulländning av komplexta projekt inom ServiceNow, från planering till leverans. Denna roll innefattar också att identifiera och analysera affärsbehov, och omvandla dessa till funktionella krav.

Dina huvudsakliga uppgifter:

  • Driva uppstart och fulländning av komplexta projekt.
  • Identifiera och analysera affärsbehov.
  • Omvandla affärsbehov till funktionella krav.
  • Samarbeta med kunder, utvecklingsteam och andra intressenter.
  • Leda och facilitera workshops.
  • Dokumentera processer och förbättringsförslag.

Vad vi ser efter:

  • Erfarenhet av kravhantering, processanalys och verksamhetsutveckling.
  • Förståelse för ITSM, ITIL och agila arbetsmetoder.
  • God förmåga att kommunicera och samarbeta med både tekniska och affärsmässiga intressenter.


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