Customer Success Strategist

5 days ago


Stockholm, Stockholm, Sweden Validio Full time
About Validio

At Validio, we're dedicated to helping organizations unlock the full potential of their data. Our automated data quality and metrics monitoring solution enables businesses to make data-driven decisions with confidence.

We're proud to serve some of the most innovative companies in the industry, including many Fortune 500 organizations. Our team is comprised of experienced professionals from leading companies like Klarna, Spotify, Google, McKinsey, and BCG.

We're seeking a skilled Customer Success Strategist to join our team. As a key member of our Customer Success organization, you will be responsible for developing and executing strategies to drive customer adoption and retention.

About the role

In this critical role, you will:

  • Develop and execute customer success strategies to drive adoption and retention.

  • Build and maintain strong relationships with customers to understand their unique challenges and requirements.

  • Collaborate with cross-functional teams to ensure seamless execution and delivery of customer solutions.

  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.

What you'll do

As a Customer Success Strategist, you will have the opportunity to:

  • Work closely with our customers to understand their unique challenges and requirements.

  • Develop and execute customer success strategies to drive adoption and retention.

  • Collaborate with cross-functional teams to ensure seamless execution and delivery of customer solutions.

  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.

We believe you have

  • Top-notch verbal and written communication skills, with strong command of English.

  • Excellent project management skills and a track record of working cross-functionally to drive complex projects to completion.

  • Proven experience and success in client and stakeholder management.

  • Strong ability to listen and empathize with customers, picking up on non-verbal cues and adjusting communication accordingly.

  • A strong technical aptitude—whether through an engineering background or technical experience acquired from previous roles or extracurricular activities.

  • The ability to thrive in a multifaceted environment, handling both commercial and business topics alongside technical and product discussions.

Here at Validio, we offer

you the chance to be part of something truly amazing. With a world-class team, and the most AI and data driven customers, there is no limit to what we can achieve together.



  • Stockholm, Stockholm, Sweden Autodesk, Inc. Full time

    Principal Customer Success ManagerWe are seeking a seasoned Customer Success Strategist to join our team, responsible for driving the realization of customer value through continuous post-sale account management and program execution.The ideal candidate will have a deep understanding of value drivers in recurring revenue business models and be able to manage...


  • Stockholm, Stockholm, Sweden Academic Positions Full time

    Drive customer satisfaction and success by building lasting relationships with key clients across the globe. As a Customer Success Strategist, you will be the primary point of contact for our esteemed clients, ensuring their needs are met and exceeded.About Academic PositionsWe are a leading provider of digital recruitment marketing and employer branding...


  • Stockholm, Stockholm, Sweden Amazon Full time

    We are looking for a talented Cloud Strategist to join our team in the EU-North region. In this role, you will be responsible for helping customers gain the greatest value from AWS.You will provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning, and solve a variety of problems across different customers as they...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Client Success StrategistWe are looking for a Client Success Strategist to lead our Presales team in TN Sweden.This role involves partnering with Sales to develop sales strategy, ensuring that each new opportunity meets and exceeds prospect and customer expectations, and balancing the workload of the Solution Consultant team.The ideal candidate will have a...


  • Stockholm, Stockholm, Sweden CatalystOne Solutions Full time

    CatalystOne Solutions is seeking a skilled Client Success Strategist to join our team in Oslo. Our company has a strong presence in Scandinavian countries and offers excellent career opportunities.About the Job:You will be responsible for developing and implementing client success strategies to drive business growth and improve customer satisfaction.You will...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Role Overview:This Client Success Strategist role requires a passionate and results-oriented professional with a proven track record of building and nurturing strong client relationships. As a key member of our team, you will work closely with our sales team to identify up-selling, cross-selling, and portfolio sales opportunities, contributing to increased...


  • Stockholm, Stockholm, Sweden Google Full time

    Grow Your Career as a Sales Strategist at GoogleThis is an exceptional opportunity for a sales strategist to join our team as a Sales Strategist at Google. You will work closely with our partners to drive business growth and develop strategic partnerships.Key Responsibilities:Develop and execute sales strategies to drive revenue growth and expansion of...


  • Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full time

    Company OverviewBannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.We seek a dynamic and proactive Candidate Name to join our team as a Customer Success Manager (CSM). In this role,...


  • Stockholm, Stockholm, Sweden Hypertype AB Full time

    Demand-Driven Sales Strategy for Customer GrowthHypertype AB is seeking a highly experienced Customer Growth Strategist to develop and execute demand-driven sales strategies to drive revenue growth and expansion in Nordics, Europe, and US markets.About the Role:Develop and execute demand-driven sales strategies to drive revenue growth and expansion in target...


  • Stockholm, Stockholm, Sweden Sana Labs AB Full time

    We're shaping the future of education and AI at Sana Labs AB. As an Engagement Manager, you'll be part of our Stockholm-based Impact team, working alongside brilliant minds from top companies like Google AI, Spotify, BCG, and McKinsey.You'll work closely with our customers to problem-solve, design solutions, and implement them to drive meaningful change. We...


  • Stockholm, Stockholm, Sweden Vusion Group Full time

    At VusionGroup, we believe in the power of collaboration and innovation. As the largest retail IoT platform provider, we're shaping the future of commerce.We're looking for a skilled Customer Success Manager to drive excellence in our customer-facing operations.Main responsibilities include:Cross-Functional Collaboration: Working with internal teams and...


  • Stockholm, Stockholm, Sweden Cambio Healthcare Systems AB Full time

    Role OverviewWe are seeking a skilled Key Account Manager to join our Commercial organization and drive business growth in our e-health division. The successful candidate will have a proven track record of success in e-health and healthcare markets, with a strong focus on digitalization trends and customer-centric approaches.This is an exciting opportunity...


  • Stockholm, Stockholm, Sweden ServiceNow Full time

    Unlock Customer Success with Our Innovative ApproachWe are seeking a highly motivated and experienced Senior Solution Sales Executive to drive the market success of our CRM Workflows product suite. With a strong background in solution-based sales, you will be responsible for leveraging your expertise to accelerate opportunities and deliver comprehensive...


  • Stockholm, Stockholm, Sweden ServiceNow Full time

    About This OpportunityWe are seeking a highly skilled Customer Retention Strategist to join our team. In this role, you will be responsible for developing and implementing strategies to retain customers and drive revenue growth.Key ResponsibilitiesEngage customers in conversations around renewal readiness, timing, and general customer needs.Connect with...


  • Stockholm, Stockholm, Sweden MongoDB Full time

    MongoDB Senior Customer Success Manager in Stockholm, SwedenMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash...


  • Stockholm, Stockholm, Sweden Icebreaker Full time

    MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...


  • Stockholm, Stockholm, Sweden SEB group Full time

    We are seeking a highly skilled Customer Journey Strategist to join our Customer Experience Design team at SEB Group. In this role, you will work closely with agile development teams and channel designers to enhance customer experiences through user research, usability testing, and iterative design.Your responsibilities will include:Conducting user research...


  • Stockholm, Stockholm, Sweden MongoDB Full time

    MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...


  • Stockholm, Stockholm, Sweden Avepoint Full time

    About the RoleAs a Technical Account Strategist at AvePoint, you will be responsible for developing and maintaining long-term relationships with key accounts. Your primary goal will be to drive customer success through product adoption and satisfaction.


  • Stockholm, Stockholm, Sweden Cambio Full time

    Cambio is a leading e-health supplier in the Nordics, offering a comprehensive range of solutions for the entire healthcare and care chain. Our e-health solutions empower healthcare professionals to provide safer and more accessible care to patients. As a key player in Swedish health and social care, we are proud to contribute to this mission.The JobAs a Key...