Customer Support and Development Professional

4 days ago


Stockholm, Stockholm, Sweden Alfa Laval Technologies AB Full time

About the Role

The Global Application Manager is a key position that requires strong communication skills, a passion for problem-solving, and the ability to work effectively in a matrix organization. The successful candidate will be responsible for driving business development, application development, and customer support across the marine market.

Responsibilities

  • Investigate, coordinate, and manage claim activities to ensure customer satisfaction.
  • Provide daily support to customers and sales companies through effective communication and issue resolution.
  • Conduct troubleshooting activities both on-site and in the field to resolve technical issues efficiently.
  • Develop and maintain training materials for internal and external use to enhance knowledge sharing and collaboration.
  • Collect and analyze market insights to inform business strategies and drive growth.
  • Perform business analysis to support decision-making processes and ensure data-driven decisions.
  • Ensure the Share site is consistently updated with relevant information to facilitate effective communication and collaboration.
  • Assist in the development of applications to meet customer needs and drive business growth.
  • Monitor trends and developments in the marine industry, including fuel types, legislation, technology, and competitor intelligence.
  • Participate in product- and process development projects, including prototype and concept development.
  • Share application knowledge through internal and external training sessions to enhance knowledge sharing and collaboration.
  • Perform equipment tests both in-house and in the field to ensure quality and reliability.

Requirements

  • A degree in engineering with approximately 2-3 years of working experience after graduation.
  • Excellent communication skills, both verbally and in writing.
  • Ability to work effectively in a matrix organization with multiple interfaces.
  • Fluency in English is required.

What's Next?

We're looking for a highly motivated individual who is passionate about problem-solving, customer support, and continuous improvement. If you're interested in this challenging position, please submit your application as soon as possible.

],

  • Stockholm, Stockholm, Sweden Applied Intuition Inc. Full time

    Job Title: Engineering Support ProfessionalAre you passionate about delivering exceptional customer experiences? Do you have a talent for technical collaboration and problem-solving?Job DescriptionAs an Engineering Support Professional at Applied Intuition Inc., you will play a critical role in ensuring our customers receive timely and effective support for...


  • Stockholm, Stockholm, Sweden Alfa Laval Technologies AB Full time

    We are seeking a highly motivated and experienced professional to join our team as a Global Application Manager. The ideal candidate will have a strong background in the marine industry and excellent communication and problem-solving skills.Responsibilities:Investigate, coordinate and manage claim activities to ensure seamless customer support.Provide daily...


  • Stockholm, Stockholm, Sweden RaySearch Laboratories AB (publ) Full time

    Job SummaryRaySearch Laboratories AB (publ) is seeking a talented and experienced Application Specialist to join our global Service team. The successful candidate will have clinical experience, excellent communication and interpersonal skills, and the ability to work effectively in a dynamic environment.About the CompanyRaySearch Laboratories AB (publ) has...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    **Company Overview**Pocketlaw is an AI legal tech company reimagining legal work for every team. We enable companies to centralise legal processes and automate contract management through intuitive tools, automation, and AI.**Job Description**We are seeking a driven and proactive Customer Success Manager to join our growing commercial team. This role is...


  • Stockholm, Stockholm, Sweden Luminar Ventures AB Full time

    About Luminar Ventures ABLuminar Ventures AB is a trailblazing corporate card and spend management solution provider, pushing the boundaries of business banking with our cutting-edge technology. Our goal is to simplify the lives of business owners by automating routine tasks.We are a product-orientated company, empowering our team to conceive and develop...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    DXC Technology is a global leader in IT services, helping clients navigate the complexities of the digital age.We serve clients across multiple industries, including telecommunication, energy, finance, manufacturing, and transportation, with a strong presence in Sweden.About the Team:Our team in Sweden is comprised of experienced professionals who are...


  • Stockholm, Stockholm, Sweden Minnovation International Full time

    Key Responsibilities:Collect and analyze sales data, providing insights to inform business decisions.Communicate effectively with clients, responding to inquiries and resolving issues promptly.Collaborate with the finance department to ensure accurate financial reporting and timely payments.Benefits:As a valued member of our team, you can expect a...


  • Stockholm, Stockholm, Sweden Vipas Full time

    Job Title: Custom Jira Development ExpertWe are seeking a skilled Custom Jira Development Expert to join our team at Vipas AB. As an experienced professional in Atlassian tools, you will develop and maintain custom Jira solutions for our clients.About Vipas ABVipas AB is a growing IT consulting company delivering tailored solutions using cutting-edge...


  • Stockholm, Stockholm, Sweden Solplanet Full time

    Solplanet is a leading provider of renewable energy solutions, dedicated to empowering a sustainable future. As a Technical Support Engineer, you will play a vital role in shaping this vision by providing exceptional technical assistance and guidance to customers.You will support distributors, installers, and end-users by offering application engineering...


  • Stockholm, Stockholm, Sweden Stockfiller Full time

    Job RequirementsProven experience in technical customer success or similar roles.Strong communication and problem-solving skills.Ability to work collaboratively across departments and levels.Detail-oriented and analytical mindset.Comfortable working in a fast-paced environment.Experience with APIs, SaaS platforms, or similar technologies.What We OfferAs a...


  • Stockholm, Stockholm, Sweden Professional Galaxy AB - Stockholm Full time

    Lead SAP Finance ConsultantWe are seeking a seasoned SAP finance professional to lead our team at Professional Galaxy AB in Stockholm. The ideal candidate will have extensive experience in SAP Finance areas, specifically in Payment Area, Banking, Cash Management, and Treasury area in SAP ECC and/or S/4HANA.Key responsibilities include analyzing business...


  • Stockholm, Stockholm, Sweden ALSTOM Gruppe Full time

    About UsAlstom Gruppe is a leading provider of railway solutions, offering a broad range of products and services that enable efficient and sustainable transportation. Our mission is to connect cities and communities, reducing carbon emissions and improving quality of life for millions of people around the world.We pride ourselves on our commitment to...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    We are a team of innovators, agilists, and continuously growing professionals who strive to improve the work lives of millions around the world. As a Customer Marketing Manager at Quinyx, you will play a key role in cultivating a strong community that drives brand loyalty and customer retention.About the RoleThis pivotal position requires a creative marketer...

  • Technical Support

    1 day ago


    Stockholm, Stockholm, Sweden Miracle International AB Full time

    Job description :1. Responsible for pre-sales / after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery.2. Responsible for timely resolution of...


  • Stockholm, Stockholm, Sweden Randox Laboratories Full time

    **Role Overview**As a Sales Executive at Randox Laboratories, you will be responsible for driving sales growth and development within your assigned region. This will involve building strong relationships with customers, identifying new business opportunities, and maintaining a high level of product knowledge.**Key Skills and Qualifications**Proactive...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Job Description\The role of Customer Success Representative involves supporting our Danish customers via various contact channels: phone, chat, and email. You will resolve customer inquiries, ranging from technical support to questions about ongoing loan applications or assistance with invoices. Your goal is to drive customer satisfaction through excellent...


  • Stockholm, Stockholm, Sweden H&M group Full time

    What We OfferH&M Group offers a dynamic and inclusive work environment, with opportunities for growth and development. As a Global Loyalty Manager, you will have the chance to work with a talented team of professionals, driving customer engagement and loyalty through innovative strategies.A competitive salary and benefits package.Opportunities for career...


  • Stockholm, Stockholm, Sweden Regus Full time

    Our VisionAt Regus, we strive to create spaces where people can thrive and achieve their goals. As a Community Associate, you will contribute to this vision by delivering exceptional customer experiences and fostering a sense of community among our users.Your Key ResponsibilitiesManage customer interactions, providing support and solutions to their queries...


  • Stockholm, Stockholm, Sweden Rsgroup Full time

    RSGROUP seeks an experienced Sales Growth Professional to join its team in the Stockholm area. As a Sales Growth Professional, you will drive significant growth by building strong, value-driven partnerships with high-potential customers. In this role, you will deliver personalized account management, identifying customer needs and aligning solutions from our...


  • Stockholm, Stockholm, Sweden XBP Europe Full time

    About This RoleThis is a unique opportunity to join a dynamic and developing international company like XBP Europe.As a Business Development Manager, you will play a key role in driving growth and expansion in the Northern Europe region.Key responsibilities include aligning proposals with various departments, analyzing customer business requirements, and...