Delivery Program Manager
2 days ago
About Us
">With over 85 million global active users and 2 million transactions per day, Klarna is on the path to becoming the world's most preferred way to shop. To help us achieve this goal, we're assembling a highly skilled global talent team—accelerating individual careers, and disrupting entire industries. We're seeking individuals ready to drive innovation and shape the future of payments and fintech.
">Job Description
">- You will be responsible for ensuring our partners have a seamless experience while implementing our products and solutions, guaranteeing high-quality integrations.
- Working closely with our partners and Klarna's product and engineering teams, you will deepen your knowledge of the e-commerce and payments industry, as well as the underlying system and vendor landscape.
- Your insights will be invaluable in providing feedback on Klarna's products.
Responsibilities
">- Support the management of multiple partners and concurrent projects.
- Maintain integrations and troubleshoot issues, providing operational support as needed.
- Collaborate with other internal teams to define the overall solution and scope of partner integrations.
- Drive priorities for the development team aligned with solution design and scope.
- Understand Klarna products' architecture and design to support successful integrations.
- Ensure Klarna quality standards are exceeded for partner integrations.
- Manage reported issues and coordinate their resolution.
- Set standards and processes for best practices in partner integrations.
- Provide internal training, documentation, and knowledge sharing on partner systems and integrations.
- Communicate with our distribution partners via messaging, phone, video call, email, and on-site during workshops and demos.
- Use Klarna tools to communicate and coordinate across various teams.
Requirements
">- 3+ years of software solutioning or system integration experience.
- Proven track record of building solutions and achieving goals with a structured and analytical approach.
- Excellent written and verbal communication skills.
- Familiarity with e-commerce shop systems or payment systems, specifically platforms and plugins.
- Self-motivated individual who takes ownership and drives solutions.
Benefits
">- Exceptional listening and communication skills for different audiences.
- Ability to handle client situations confidently and humbly based on facts.
- Attention to detail to structure larger projects into deliverables.
- Genuine curiosity and strong technical understanding.
- Passion for solving problems.
Compensation Package
">At Klarna, our compensation package includes a base salary and Restricted Stock Units (RSUs). To ensure fairness and maintain global market competitiveness, each role in a specific location has a set base salary. During the recruitment process, we will assess your skills and experience to determine which role is the best fit for you.
">Our RSU program features a 4-year vesting schedule, allowing you to gradually become a shareholder in Klarna. Additionally, you may qualify for our Contribution-Based Reward (CBR) program, which recognizes and rewards significant contributions to our success.
">Total Compensation: $695,798.76 - $793,210.59
">Please include a CV in English.
">#J-18808-Ljbffr
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