Customer Solutions Expert
1 week ago
We are seeking a highly skilled Customer Solutions Expert to join our Support team. As a key member of our team, you will work closely with customers and colleagues to resolve complex technical issues and provide expert-level support.
Key Responsibilities- Provide first-class technical support to customers and internal teams, resolving issues and answering questions in a timely and professional manner.
- Collaborate with colleagues to share knowledge and best practices, ensuring a high level of technical expertise within the team.
- Utilize your technical skills to creatively and proactively assist customers and colleagues, providing solutions to complex problems.
- Work with our team to develop and implement technical solutions, using tools such as SQL and API integrations.
- Troubleshoot complex technical issues, including telephony problems using SIP protocol (VoIP) signalling.
- Strong technical skills, with experience in SQL, Javascript, and API integrations.
- Ability to perform technical assessments, troubleshoot, and determine the root cause of complex problems.
- Excellent communication and interpersonal skills, with the ability to work positively in a fast-paced environment.
- Supportive mindset, with a willingness to understand customer needs and provide solutions.
- Fluency in spoken and written English.
- Demonstrable experience with telecommunications, including networking and SIP/VoIP protocols.
- Fluency in additional languages, such as Italian, Swedish, or Spanish.
- A competitive benefits package, including country-specific health and family insurance, retirement contributions, and sporting & wellness opportunities.
- Flexible and remote work arrangements, allowing you to balance your work and personal life.
- Regular team events and activities, promoting a sense of community and collaboration.
- A dynamic and supportive work environment, with opportunities for growth and development.
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Customer Solutions Engineer
1 week ago
Uppsala, Uppsala, Sweden Kaisa Technologies AB Full timeAbout the RoleWe are seeking a highly skilled Customer Solutions Engineer to join our Support team. As a key member of our team, you will work closely with customers and colleagues to resolve complex technical issues and provide expert-level support.Key Responsibilities:Provide first-class technical support to customers and internal teams, resolving issues...
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Customer Solutions Engineer
1 week ago
Uppsala, Uppsala, Sweden Kaisa Full timeAbout the RoleWe are seeking a highly skilled Customer Solutions Engineer to join our Support team. As a key member of our team, you will work closely with customers and colleagues to resolve complex technical issues and provide expert-level support.Key Responsibilities:Provide exceptional technical support to customers and internal stakeholders, utilizing...
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Customer Solutions Engineer
7 days ago
Uppsala, Uppsala, Sweden Kaisa Full timeAbout the RoleWe are seeking a highly skilled Customer Solutions Engineer to join our Support team. As a key member of our team, you will work closely with customers and colleagues to resolve complex technical issues and provide expert-level support.Key Responsibilities:Provide exceptional technical support to customers and internal stakeholders, utilizing...
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Solution Architect
1 week ago
Uppsala, Uppsala, Sweden Novacura - Solutions and Services for ERP Systems Full timeAbout The JobWe are seeking a highly skilled Solution Architect to join our team at Novacura. As a key member of our organization, you will play a crucial role in developing innovative solutions that enable our customers to work smarter and faster in their businesses.Key Responsibilities:Design and implement comprehensive ERP solutions for our customersLead...
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Solution Architect
5 days ago
Uppsala, Uppsala, Sweden Novacura AB Full timeAbout the JobWe are seeking a highly skilled Solution Architect to join our team at Novacura AB. As a key member of our organization, you will play a crucial role in developing innovative solutions that enable our customers to work smarter and faster in their businesses.Your primary responsibility will be to design, implement, and deliver complete ERP...
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Salesforce Data Architect
7 days ago
Uppsala, Uppsala, Sweden Galderma Full timeAbout the RoleThe Customer Data Platform (CDP) Architect is a key member of our team at Galderma, responsible for delivering successful Marketing Automation Projects. As a demonstrated expert in technical and functional aspects of customer and HCP engagement, you will provide subject matter expertise related to the Salesforce CDP solution.Key...
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Solution Architect
9 hours ago
Uppsala, Uppsala, Sweden Novacura - Solutions and Services for ERP Systems Full timeAbout The JobWe are seeking a skilled Solution Architect to join our team at Novacura. As a key member of our project team, you will be responsible for developing and implementing solutions that enable our customers to work smarter and faster in their businesses.Your primary focus will be on discussing, designing, and presenting solutions to customers using...
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Solution Architect
3 days ago
Uppsala, Uppsala, Sweden Novacura Full timeAbout the JobWe are seeking a highly skilled Solution Architect to join our team at Novacura. As a key member of our project team, you will be responsible for developing and implementing solutions that enable our customers to work smarter and faster in their businesses.Your primary focus will be on designing, implementing, and delivering complete ERP...
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Customer Advocacy Coordinator
4 weeks ago
Uppsala, Uppsala, Sweden Danaher Corporation Full timeBe part of something altogether life-changing Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...
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Customer Project Lead
1 week ago
Uppsala, Uppsala, Sweden People Value Full timeAbout the RoleWe are seeking a highly skilled Customer Project Lead to join our team at Immuneed. As a key member of our organization, you will be responsible for driving customer projects, ensuring satisfaction, and maximizing business opportunities.Key ResponsibilitiesConduct thorough customer analysis and pre-sales activities to secure business deals and...
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Uppsala, Uppsala, Sweden Danaher Corporation Full timeBe part of something altogether life-changingWorking at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...
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Regulatory Support Manager
1 week ago
Uppsala, Uppsala, Sweden Cytiva Sverige AB Full timeAbout the RoleCytiva Sverige AB is seeking a highly skilled Regulatory Support Manager to join our Customer Regulatory Support (CRS) team in Uppsala. As a key member of our team, you will be responsible for providing regulatory support to our customers, ensuring compliance with bioprocess industry regulations and guidelines.Key ResponsibilitiesRegulatory...
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Custom Parts Specialist
1 month ago
Uppsala, Uppsala, Sweden Danaher Full timeBe part of something altogether life-changingWorking at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...
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Customer Service Representative
4 days ago
Uppsala, Uppsala, Sweden Teleperformance Full timeCustomer Service Representative Opportunity in Renewable EnergyAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Vattenfall in Chania, Crete. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key...
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Customer Experience Coordinator
1 week ago
Uppsala, Uppsala, Sweden Cytiva Full timeAbout the RoleCytiva is seeking a highly skilled Customer Complaints Coordinator to join our team. As a key member of our Custom Engineering department, you will be responsible for ensuring that customer complaints and questions are handled in a timely and effective manner.Key ResponsibilitiesComplaint Handling: Continuously monitor cases in Salesforce,...
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Customer Service Director
1 week ago
Uppsala, Uppsala, Sweden Etraveli AB Full timeWe are seeking a dedicated and passionate leader to drive operational excellence within our customer service teams. As a key member of our team, you will be responsible for guiding our Team Leaders and fostering a culture of customer-centricity.About Etraveli ABEtraveli AB is a leading company in the tech solutions and fulfillment capabilities for online...
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Technical Customer Support Specialist
1 week ago
Uppsala, Uppsala, Sweden Freespee Full timeAbout the PositionAs a Technical Customer Support Specialist at Freespee, you will collaborate with clients and team members to address complex inquiries and challenges that necessitate advanced technical knowledge. We are particularly interested in candidates with a background in MySQL and JavaScript, as well as experience in second-line support roles...
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Custom Hardware Quotation Specialist
7 days ago
Uppsala, Uppsala, Sweden Cytiva Sverige AB Full timeAbout the RoleCytiva Sverige AB is seeking a highly skilled Custom Hardware Quotation Specialist to join our team in the Custom Engineering department. As a key member of our global Hardware Quotation Support team, you will play a crucial role in delivering customized downstream hardware and software solutions to our customers in the Biopharma industry.Key...
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Technical Customer Support Specialist
1 week ago
Uppsala, Uppsala, Sweden Freespee Full timeAbout the PositionAs a Technical Customer Support Specialist at Freespee, you will collaborate with clients and team members to address complex inquiries and challenges that necessitate technical proficiency. We are particularly interested in candidates with a background in MySQL and JavaScript, as well as experience in second-line support roles where you...
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Project Development Expert
1 day ago
Uppsala, Uppsala, Sweden Ramboll Group AS Full timeUnlock Your Potential in Offshore Wind DevelopmentAre you passionate about driving the green energy transition and contributing to a sustainable future? Do you have a strong background in project development and a desire to work on innovative offshore wind projects in Northern Europe?We are seeking a highly skilled Project Development Expert for Offshore...