Endpoint Management Expert

5 days ago


Uppsala, Uppsala, Sweden Viedoc Technologies AB Full time

At Viedoc Technologies AB, we strive to create a healthier world by streamlining conventional processes within clinical research. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our business by providing technical support to end-users.

Job Description

The successful candidate will have a strong academic background in IT and be proficient in Cloud technologies, including Azure solutions. We value individuals with a passion for innovation and a commitment to delivering high-quality services.

Responsibilities
  • Provide first- and second-line technical support to end-users.
  • Log incidents in our ticketing system.

We are looking for a dedicated and highly skilled individual to join our team as an IT Support Specialist. If you possess the required skills and qualifications, we encourage you to apply.

Requirements
  • A relevant academic degree or equivalent in IT.
  • Robust knowledge and hands-on experience with Cloud technologies.
  • Proficiency in installing, configuring, troubleshooting, and managing Windows, macOS, and iPhones.
  • Expertise in working with Azure solutions, including Microsoft Endpoint management, Intune, software packaging, and distribution.
  • Familiarity with Microsoft 365, Defender, Entra ID, SharePoint, and Teams.
  • Basic knowledge of Powershell scripting.
  • Networking proficiency encompassing security, wifi, and switches.
  • Fluency in Swedish and English, both verbally and in written communication.


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