Technical Service Specialist
3 days ago
We are seeking a highly skilled and customer-oriented Technical Service Specialist to join our team at ABB Motion Service Division. As a key member of our service organization, you will be responsible for providing technical solutions to meet customer requests in a cost-efficient manner.
Key Responsibilities- Technical Solution Development: Propose and implement technical solutions to meet customer needs, ensuring a high level of customer satisfaction.
- Quote Preparation: Collaborate with the sales team to prepare quotes for Low Voltage Switchgear, ensuring timely and accurate delivery.
- Performance Metrics: Meet sales volume and On-Time Delivery (OTD) targets, driving business growth and excellence.
- Independence and Collaboration: Work independently, with support from the team as needed, to achieve goals and objectives.
- Customer and Stakeholder Engagement: Develop and maintain strong relationships with customers, technical support, suppliers, and the design department.
- Experience: A couple of years of work experience in a similar role, preferably in a technical field and electrical machines.
- Education: A degree in Mechanical Engineering or a mechanical background is highly desirable.
- Team Player: Demonstrate a positive attitude, a willingness to improve processes, and a commitment to delivering exceptional customer service.
- Technical Skills: Familiarity with SAP and proficiency in English; Swedish is an advantage.
- Customer Focus: Prioritize customer needs, ensuring a positive working environment and exceptional service delivery.
ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of their electrical motion solutions. We are leading the way in digitalization, securely connecting motors and drives to increase operational uptime and improve efficiency.
We value diversity and inclusion, and we are an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Technical Service Specialist
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Technical Service Specialist
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