Senior Professional Services Manager

2 days ago


Stockholm, Stockholm, Sweden Banqsoft Full time
Job Description:

We are seeking a highly skilled Senior Professional Services Manager to join our team in Banking & Credit Services. As a key member of our leadership team, you will play a crucial role in transforming how clients manage and grow their financial services.

The successful candidate will have hands-on experience in managing complex deliveries, projects, customer collaborations, and communications. You will be responsible for leading a team of 10-15 skilled professionals and working closely with stakeholders to drive excellence.

Key Responsibilities:

  • Full operational and performance responsibility for the team, covering the entire employee lifecycle.
  • Regular collaboration with customers to ensure progress, gather feedback, and drive improvements in customer satisfaction.
  • Ownership of essential meeting arenas internally to drive improvements across the business unit.
  • Identify opportunities for process enhancements and framework creation to strengthen our position as an efficient and reliable partner for our customers.
  • Participation in sales processes, working closely with cross-functional sales and bid teams.


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