Event Management Process Manager
5 days ago
As the Event Management Process Manager, you will own and lead the entire event management process within the organization. Your responsibilities include designing, implementing, and continuously refining a robust framework that ensures operational stability, efficiency, and alignment with business objectives. Your work will directly influence our ability to respond to events in real time, emphasizing proactive incident prevention, streamlined processes, and enhanced customer satisfaction.
Key Responsibilities
Process Ownership:
– Develop, implement, and maintain a cohesive and scalable event management process in line with ITIL best practices.
– Ensure consistent process adherence across all relevant teams and systems.
– Serve as the primary point of accountability for the event management process.
Framework Development and Improvement:
– Collaborate with stakeholders to identify areas for enhancement throughout the event management lifecycle.
– Introduce innovative solutions for event correlation, prioritization, and automation by leveraging predictive analytics and AI/ML tools.
– Work closely with platforms such as ServiceNow, GCP, and UiPath to expand and improve our event management capabilities.
Monitoring and Metrics:
– Define and monitor key performance indicators (KPIs) for event management, focusing on incident reduction, MTTR improvements, and lowering false alerts.
– Produce regular reports and insights on process effectiveness to guide ongoing improvements.
– Encourage the use of contextual alerts and intelligent event handling to reduce noise and enhance actionable outcomes.
Collaboration and Communication:
– Partner with product teams, monitoring units, and automation groups to ensure smooth transitions from events to incidents.
– Lead cross-functional discussions to align event management priorities with overall operational objectives.
– Foster a culture of continuous improvement by actively soliciting feedback from stakeholders and end users.
Training and Enablement:
– Educate teams on best practices, tools, and processes related to event management.
– Ensure all stakeholders have a clear understanding of their roles and responsibilities within the event management lifecycle.
Qualifications
Required Skills & Experience:
– Proven experience in process management, ideally within event management or a similar ITIL-aligned framework.
– Strong familiarity with IT service management tools such as ServiceNow, Splunk, and GCP monitoring solutions.
– Experience in leveraging AI/ML tools for proactive operations and predictive analysis.
– Solid understanding of incident, change, and problem management processes.
– Exceptional analytical skills with the ability to interpret data and provide actionable insights.
– Experience working in agile environments with cross-functional teams.
Preferred Skills:
– Experience with process automation tools like UiPath or similar frameworks.
– Knowledge of event correlation and noise reduction methodologies.
– Excellent communication and leadership skills, with a proven ability to influence and drive cross-team alignment.
Education:
– Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.
– ITIL certification (Intermediate level or higher) is a plus.
Why Join Us?
Become part of a forward-thinking, data-driven team that is revolutionizing proactive operations and event management.
Tackle meaningful, large-scale challenges that have a direct impact on business efficiency and customer satisfaction.
Collaborate with global teams, work with innovative tools, and engage with a leadership team dedicated to continuous improvement.
Required Cloud Certification: GCP, ITIL
About Rasulson Consulting
Rasulson Consulting is a specialized staffing and recruitment firm focused on the IT sector. We collaborate with leading tech companies and innovative startups to provide exciting career opportunities for individuals passionate about digital development. With our deep technical expertise and extensive network, we efficiently match the right talents with the right assignments. At Rasulson Consulting, you’ll receive personalized guidance, regular feedback, and the chance to take the next step in your IT career.
-
Event Management Process Lead
16 hours ago
Stockholm, Stockholm, Sweden Avance Consulting Full timeRole OverviewAs a key member of the Avance Consulting team, you will play a pivotal role in ensuring the seamless management of events across our organization. Your expertise in IT service management processes will drive operational stability, efficiency, and alignment with business objectives.Key ResponsibilitiesProcess Design and Implementation: Develop...
-
Event Management Process Lead
3 days ago
Stockholm, Stockholm, Sweden Avance Consulting Full timeJob DescriptionThe Incident Response Director will be responsible for designing, implementing, and continuously improving the incident response process to ensure operational stability, efficiency, and alignment with business objectives. This role involves identifying areas for improvement within the incident response lifecycle, introducing innovative...
-
Event Management Lead
4 days ago
Stockholm, Stockholm, Sweden Rasulson Consulting AB Full timeJob Summary:We are seeking an experienced IT process manager to lead our event management team. The successful candidate will be responsible for designing and implementing a robust event management framework that ensures operational stability, efficiency, and alignment with business objectives.The ideal candidate should have a proven track record of process...
-
IT Process Manager
5 days ago
Stockholm, Stockholm, Sweden Rasulson Consulting AB Full timeAbout the Role:As a seasoned IT process manager, you will be responsible for overseeing the entire event management process within our organization. Your primary objective is to design and implement a robust framework that ensures operational stability, efficiency, and alignment with business objectives.The ideal candidate should have proven experience in...
-
Event Logistics Manager
16 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeSS&C Advent is a global leader in providing award-winning software and services for the investment management industry. Our 4000+ clients across 50+ countries include asset managers, wealth managers, banks, family offices, fund managers, fund administrators, and prime brokers.Our solutions streamline their processes for portfolio management, trading, and...
-
Automobile Event Manager
3 days ago
Stockholm, Stockholm, Sweden Apta International AB Full timeAbout the RoleAs an experienced Event & Production Manager, you will oversee the planning, execution, and evaluation of high-impact events for a globally recognized automobile brand. Your expertise in event logistics, technical production, and stakeholder coordination will ensure seamless operations and exceptional customer experiences.You will work closely...
-
Event Operations Manager
4 days ago
Stockholm, Stockholm, Sweden Le Pacte Ab Full timeWe are seeking a highly skilled and motivated individual to join our Stockholm team as an Event Operations Manager. The primary focus of this role will be on project managing large and small events, ensuring they meet or exceed defined KPIs. Responsibilities include managing budgets, timelines, clients, suppliers, and coordinating the smooth operation of...
-
Event Platforms Manager
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeKey Responsibilities:The successful candidate will be responsible for managing the Event platforms team within the Integration Platforms & Services Unit. Key responsibilities include:Managing the design, implementation, and operation of Kafka and Solace-based event streaming platforms.Ensuring the secure and stable operation of event-driven...
-
Event and Partnership Manager
2 days ago
Stockholm, Stockholm, Sweden Akindstore Full timeAbout the JobAkindstore is seeking a Brand Experience Developer to create engaging brand experiences through event, PR, and partnership activations. This role requires strong organizational skills, excellent communication abilities, and a proven track record in marketing partnerships.Key ResponsibilitiesDevelop and execute event management plans, including...
-
Stockholm, Sweden APTA International AB Full timeEvent & Production Manager for Car / Automobile Manufacturer - Freelance (Stockholm) Role Overview We are looking for an experienced and dynamic Freelance Event & Production Manager to oversee and execute high-impact events & activations in Stockholm. This role is ideal for a proactive, highly organized professional with a passion for brand experiences,...
-
Pop Culture Event Manager
2 days ago
Stockholm, Stockholm, Sweden Easyfairs UK & Global Full timeAbout the JobWe are looking for a highly motivated and organized Sales and Project Coordinator to join our team at Easyfairs UK & Global. As a Sales and Project Coordinator, you will be responsible for coordinating sales efforts and supporting the project lead in the planning and execution of events.Your key responsibilities will include:Developing and...
-
Stockholm, Sweden Stockholm School of Economics Full timeProject Manager with a passion for events to the House of Innovation Are you a driven and experienced project manager with excellent communication skills? Then look no further! The Stockholm School of Economics is looking for a structured and creative Project Manager to our Stakeholder and Events Team, that will organize and execute events at the House of...
-
Operations Manager
3 days ago
Stockholm, Stockholm, Sweden Avance Consulting Full timeJob OverviewAs the Event Management Process Lead, you will be responsible for overseeing and guiding the event management process across the organization. This role involves ensuring operational stability, efficiency, and alignment with business objectives. You will design, implement, and continuously improve the event management framework to proactively...
-
Marketing Manager for Pop Culture Events
5 days ago
Stockholm, Stockholm, Sweden Easyfairs UK & Global Full timeWe are seeking a skilled Marketing Manager to join our team at Easyfairs UK & Global. This exciting opportunity will see you working on our popular pop culture events, including Comic Con.About the RoleAs a Marketing Manager, you will be responsible for developing and implementing effective marketing strategies to drive attendance and engagement at our...
-
Associate Manager Process Engineering
2 weeks ago
Stockholm, Sweden Northvolt AB Full timeNorthvolt has an exciting job offer for an associate manager process engineering. In joining us you will play an important part from the very start in developing a new generation of large-scale European battery factories. Northvolt will play an important role in the transformation to a carbon-free society, and this is your opportunity to take part in leading...
-
Event Project Lead
2 days ago
Stockholm, Stockholm, Sweden Easyfairs UK & Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Event Project Lead to join our team at Easyfairs UK & Global. As an Event Project Lead, you will be responsible for overseeing the entire event process, from conception to execution.Your key responsibilities will include:Developing and implementing comprehensive project plans, timelines, and...
-
Senior Event Project Manager
16 hours ago
Stockholm, Stockholm, Sweden Easyfairs UK & Global Full timeRole OverviewAs a seasoned event professional, you will be responsible for leading the planning and execution of Comic Con Denmark. This dynamic role requires a strategic thinker who can oversee the entire event process, from conception to delivery.
-
PR & Events Specialist
2 days ago
Stockholm, Stockholm, Sweden Akindstore Full timeAbout the PositionAkindstore is looking for an Event and Partnership Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing event, PR, and partnership strategies that drive business growth.Key ResponsibilitiesCoordinate Akindstore's annual event plan, encompassing event management,...
-
Event Coordinator
16 hours ago
Stockholm, Stockholm, Sweden Le Pacte Ab Full timeJob Description:We are seeking a highly skilled and motivated individual to join our team as an Event Coordinator in our Stockholm office.As part of the team, you will be responsible for managing large and small events, including budgeting, timelines, clients, suppliers, and ensuring that the events meet or exceed defined KPIs.You will also be responsible...
-
Automotive Event Producer
3 days ago
Stockholm, Stockholm, Sweden APTA International AB Full timeJob DescriptionThe Automobile Manufacturer is seeking a highly experienced and dynamic Freelance Event & Production Manager to oversee and execute high-impact events & activations in Stockholm.This role is ideal for a proactive, highly organized professional with a passion for brand experiences, logistics & production management. You will collaborate with...
