Service Planning Officer
5 days ago
Vi på Bee Bemanning söker en Service Planning Officer till vår kund, ett ledande företag inom klimatlösningar. I denna roll blir du en nyckelperson i serviceavdelningen med ansvar för att hantera garanti- och returärenden, serviceuppföljning och kundsupport.
Arbetsuppgifter
- Garantihantering och returärenden – Ansvara för kunddialog vid garanti- och returfrågor samt stötta installatörer vid beställning av reservdelar.
- Serviceuppföljning och analys – Skapa och analysera kvalitets- och effektivitetsrapporter för att stödja ledningens beslutsfattande.
- Systemadministration – Arbeta i SAP, CRM och andra service-relaterade system samt stötta kollegor med systemanvändning.
- Kundsupport – Vid behov hantera fältkoordinering genom att samordna serviceuppdrag mellan kunder och servicepartners.
- Projektledning – Driva och samordna interna förbättringsprojekt för ökad effektivitet och medarbetarnöjdhet.
Kvalifikationer
- Erfarenhet av administrativt arbete och/eller teknisk bakgrund är ett plus.
- Minst 1–2 års arbetslivserfarenhet krävs om du saknar akademisk utbildning.
- Goda kunskaper i MS Office samt erfarenhet av SAP är meriterande.
- Universitetsutbildning inom företagsekonomi, logistik eller motsvarande erfarenhet är meriterande.
Övrig information
Tjänsten är huvudsakligen förlagd på kundens kontor i Solna, men möjlighet till distansarbete finns vid behov. Arbetstiderna är måndag-torsdag 08:00-16:30 och fredag 08:00-16:00. Detta är en heltidstjänst med fast månadslön och attraktiva förmåner.
Kontaktuppgifter och ansökan
Välkommen med din ansökan redan idag, då vi löpande arbetar med urval och intervjuer. Detta är en konsultanställning via Bee Bemanning, vilket innebär att du kommer att vara uthyrd till vår kund. Har du frågor om tjänsten är du välkommen att kontakta vår ansvariga rekryteringskonsult Philip Börjesson på Philip@beebemanning.se. Tjänsten kan komma att tillsättas innan sista ansökningsdatum, så vänta inte med att skicka in din ansökan.
Sista ansökningsdatum:1/4-2025 Bee Bemanning är ett specialiserat kompetensbolag inom HVAC, teknik och energi. Vi löser löpande rekryterings- och bemanningsuppdrag till små som stora företag över hela landet.
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