Program Lead B2B Value Streams Medium Large Enterprises
3 weeks ago
Program Lead B2B Value Streams Medium Large Enterprises page is loaded Program Lead B2B Value Streams Medium Large Enterprises Apply locations Solna time type Full time posted on Posted 19 Days Ago job requisition id 50391
Are you a driven, ambitious individual who is passionate about leading cross-functional teams and wants to continue developing Telia's B2B business with an agile approach? If the answer is yes, this could be the right opportunity for you.
My name is Anders Selin and we are currently looking for Program Lead, B2B Value Streams, that will work on improving the customer experience and simplifying/streamlining processes for our B2B business units focusing on our customer base of medium and large enterprises.
The business unit Medium & Large Enterprises is a business area responsible for a large portion of the Swedish corporate market. The mission is to grow the business profitably by distinguishing ourselves from our competitors in terms of customer engagement, offerings, and customer experience. To succeed in this, we need to simplify our offerings, sharpen our engagement, and streamline our customer-facing processes based on customer needs and strategic goals.
Ready to make better happen?
The role is placed within our Operations Management unit in Telia, and your responsibility will be to design and lead/execute the overall development plan for the business unit. This involves coordinating and integrating development efforts across the entire business unit and throughout the value chain for our customers.
Your responsibilities also include developing and monitoring the costs of teams and units outside the business unit, which involves cost modeling and profitability monitoring within Operations. You will lead and monitor the consolidated development plan for the business unit (including offerings and cross-functional development). Close collaboration with various teams and units across sales and operations within our entire B2B unit in Telia is crucial to achieving our goals.
Is this you?
You are expected to be self-driven, take initiative, and be willing to make decisions. It requires the ability to lead and drive changes through close collaboration with other teams and roles outside the business unit. Structure, high ambition, and the ability to lead through others and make things happen are important. You are motivated and goal-oriented, setting clear objectives, and are a problem solver who sees opportunities. We also expect you to have a positive attitude, good communication skills, be responsive, and have strong collaboration abilities.
Your experience:
- Post-secondary education with a focus on Technology and Economics
- Demonstrated experience in leading and driving change, effectively communicating, influencing, and engaging at all levels in a matrix organization.
- 10 years of experience in B2B and Telecom
- Understanding of Automation, Data Science, and AI
- Excellent communication and presentation skills
- Fluent in Swedish and English, both spoken and written.
Telia is more than a workplace
With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work. We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong.
Interested?
Does this sound like you, don’t hesitate to apply If you want to know more about the job you are welcome to contact me at anders.selin@teliacompany.com
We look forward to receiving your application and to make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline. During the process, required background controls will be performed.
Telia is part of Sweden's critical infrastructure, and certain parts of our operations are subject to legislation regarding security protection. Before employment can occur, a satisfactory security clearance is required, which in some cases may entail citizenship requirements.
Welcome to Telia – Join us and make better happen
About UsTelia is the home for connected technology that allows generations to thrive, pioneering ways for businesses to become smarter and societies more sustainable. Together, we are making better happen.
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