Strategic Key Account Manager

5 days ago

Stockholm, Stockholm, Sweden Instabee Group AB Full time

About the role
We are seeking an experienced and highly motivated Key Account Manager to join our team in the Head Quarters in Stockholm. As a Key Account Manager, you will be responsible for managing and developing relationships with our most valuable merchants within E-commerce, ensuring their continued loyalty and satisfaction.

Some of the things you will do:

  1. Manage a portfolio of key accounts and develop strategies to increase revenue and profitability.
  2. Build and maintain strong relationships with clients, ensuring their needs are met, and their expectations exceeded.
  3. Identify new business opportunities and develop innovative solutions to meet clients' changing needs.
  4. Negotiate contracts and agreements with clients, ensuring terms are favourable to both parties.
  5. Analyse sales data and market trends to identify opportunities for growth and improvement.
  6. Collaborate with cross-functional teams to ensure client satisfaction and successful project delivery.
  7. Provide regular reports on account performance and communicate effectively with senior management.

What we're looking for:
In order to be successful in this role, you will have worked in a similar position before joining us, managing complex SAAS solutions, preferably in the e-commerce or last-mile space. You have a strategic, tactical, and consultative mindset and you come up with creative solutions to challenges. Moreover, you know how to get things moving in order to produce results. If you have a well-established network within the Swedish e-com space that's great, but more importantly you have the capacity to challenge your partners and merchants in a way that brings actual value to all involved stakeholders and a track record to prove it. As you can see we're looking for someone outstanding and when we review your profile, we would like to see evidence of the following:

  1. Bachelor's degree in business administration, marketing, or a related field.
  2. Experience from logistics and/or e-commerce is very advantageous.
  3. Minimum of 5+ years experience in key account management or sales.
  4. Proven track record of achieving targets and growing key accounts.
  5. Excellent communication and negotiation skills.
  6. Strong analytical and problem-solving skills.
  7. Ability to work independently and as part of a team.
  8. Knowledge of CRM software and sales reporting tools.
  9. Fluent in Swedish and English.

The cherry on the top:
Experience from logistics and/or e-commerce.

What you'll get:
We can promise you that you will be challenged, develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like changes and want to set new processes and ways of working - this is the place for you Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer:

  1. Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm.
  2. Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends
  3. Rooftop Fridays: Chill out at our Friday rooftop bar with the best views in town.
  4. Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time.
  5. Flexible Hours: Hybrid setup with working hours that adapt to your lifestyle.
  6. Parental Pay for Six Months: Step away from work and provide the best care and love to your little one.
  7. A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year

Stagnation is not an option for us. We're seeking someone who can challenge the status quo. Join us in pushing boundaries and achieving new heights together & apply now

Get to know us:
In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with our people, the merchants and our consumers at the heart of everything we do.

We're fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we're now looking for you to help us on the journey ahead.

This recruitment process consists of background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee (Instabox/Budbee) in Sweden.

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