Team Leader Account Management
3 weeks ago
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Team Leader Account Management - Nordics, StockholmClient: RTB House
Location: Stockholm, Sweden
Job Category: Other
EU work permit required: Yes
Job Reference: 03e408e60eea
Job Views: 7
Posted: 15.03.2025
Job Description:Who We Are
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.
Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.
RTB House in the Nordics
Since opening our operations in the Nordics, we have rapidly established ourselves as a trusted partner for renowned brands within verticals such as Fashion, Travel, and Home.
We embrace a "remote-first" approach, allowing our team members the flexibility to work remotely most of the time. However, to maintain a strong team dynamic and allow for valuable in-person interactions, we aim to meet regularly in our office in central Stockholm.
With a small, dedicated team in the Nordics, we continuously expand our team and have ambitious growth plans.
What You'll Do And How You'll Make An Impact
Account Management plays a pivotal role in ensuring client retention, upholding a high level of customer satisfaction, and driving revenue growth among our existing partners. As the Team Leader of Account Management Nordics, you will be responsible for leading a dedicated team and managing your own portfolio of accounts while maintaining strong relationships with the clients under your team's care.
As part of a matrix reporting structure, the Team Leader Account Management Nordics will have a direct reporting line to the Business Development Director of Nordics and Benelux and a dual reporting line to the Vice President of Account Management.
- Manage, support, and develop a team of 4 Account Managers
- Ensure client satisfaction and high retention for all clients managed by the team
- Support the team in regular performance reporting to clients, including QBR presentations
- Oversee and optimize a portfolio of key accounts
- Maintain local AM processes and global best practices
- Coordinate and execute local projects in account management in line with company-wide projects
- Organize optimization processes across Account Management & Technical Account Management teams
- Internal reporting on individual and market performance to the Business Development Director
Desired Skills and Experience:
- At least 2+ years in digital marketing account management in programmatic/retargeting/campaign management, experience with large clients
- 2-3 years of experience in a leadership role
- Experience in managing Tier 1 e-commerce clients and agencies, including relationship building on director- or C-level
- Analytical thinker and problem solver, quality-first attitude, very high level of communication and presentation
- Strong and clear motivation, being able to self-motivate
- Experience with target setting and evaluation is an asset
- Fluency in English, Swedish is strongly preferred, other Scandinavian languages are a plus
What We Have To Offer:
- Work in one of the fastest-growing global and future-proof ad-tech companies;
- An amazing (one month) onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel
- Our hybrid work philosophy: based in Sweden, you'll have the flexibility to work from home or our local Stockholm offices and the opportunity to work from any location of your choice for a limited period throughout the year
- Competitive compensation package with up to 30 vacation days
- Opportunities to build your own path of self-development with an external training budget and co-finance language classes
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