Salesforce COE Head

Are you ready to make a real impact? We're looking for an experienced leader to take our Nordic Salesforce business to the next level as our Head of Nordic Salesforce Center of Excellence

As part of one of the top 5 global Salesforce partners, you will play a crucial role in shaping our Nordic Salesforce go-to-market strategy, building, and maintaining CxO relationships, and developing winning proposals across our enterprise portfolio of clients. You will also be the Nordic Business Units representative within our European and global Salesforce Center of Excellence leadership team. This position offers an exceptional opportunity to collaborate and exchange knowledge with a fast-growing community of Salesforce experts and business leaders.

As the Head of Salesforce COE for the Nordics, you will use your vast experience and expertise to make an impact across these areas:

• Business Growth: Build and execute strategies for growth on Salesforce within the Business Unit, ensuring appropriate investments and collaboration across departments within Capgemini to execute on the strategies. Identify and shape transformative deals with Salesforce as the selected technology and Capgemini as their trusted transformation partner.
• Partnerships: Strengthen the partnership between Capgemini and Salesforce in the Nordics through strategic alignment on key industries and accounts. Form strong account plans on prioritized bets and support demand-generating activities with thought leadership and public speaking.
• Capability Growth: Provide input to delivery practices capability plans on priority growth areas based on market trends.
• Team Leadership: Lead an expert Salesforce team across functional and technical solutioning. Mentor and inspire consultants across the Nordic countries on the latest developments in the Salesforce market.

• Go-to-Market Strategy: Experience in developing strong business plans in international, multi-department organizations.
• Solution Selling: Proven track record in crafting innovative and scalable solutions within the CX and CRM domain, developing winning proposals, leading bid submissions, and presenting pitches effectively while managing risk related to the sales process.
• C-Suite Engagement: Comfortable driving discussions at the c-suite level, managing objections, and defending your position. Excellent verbal and written communication skills, with executive-level presentation and facilitation experience.
• Delivery: Extensive experience in leading or working with international clients in roles such as project management or business analysis, focusing on Customer Experience (Sales, Service, Marketing, Commerce, Analytics, and beyond). Experience in large-scale, national/international transformation initiatives with complex, multi-vendor, multi-stakeholder, and multi-country delivery structures. Skilled in implementing governance frameworks to manage common pitfalls of Salesforce implementation projects.
• Strategic Partnerships: Strong relationships within key strategic partner ecosystems, including partners, vendors, and experts, with an active network.
• People Leadership, Mentorship, and Talent Development: Proven track record of leading and mentoring other architects and technical teams in global organizations.
• Industry Relevance: Deep understanding of selected industries such as Telco, Energy, Public Sector, Automotive, and Manufacturing.
• Language Skills: Fluent in English and a Nordic language.

Take this leadership and business builder opportunity. Apply now and help us shape the future of technology leadership in the Nordics

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.

At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.

• Generous wellness allowance, private medical insurance, and occupational pension.
• Certification bonus.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Experience Level: Experienced Professionals

Contract Type: Permanent

Location: Stockholm, SE

Brand: Capgemini

Professional Community: Delivery Excellence