
Senior Product Analyst
6 hours ago
Craft:
Data, Analytics & Strategy
Job Description:
As a Senior Product Analyst focused on incident detection and prevention, you will be the guardian of our kingdom, dedicated to delivering the smoothest, most enjoyable experience for our players. You'll collaborate cross-functionally with analytics, game teams, and backend tech teams to not only respond quickly to disruptions but also proactively work to prevent incidents from impacting our kingdom. Your expertise in analytics will be a key asset in maintaining seamless operations and ensuring players continue to experience their moments of magic.
Key Responsibilities:
- Risk Analysis: Conduct thorough pre-release risk analysis, feature-specific monitoring, and player support-driven investigations.
- Incident Investigations: Lead in-depth investigations of slow-moving incidents and provide internal risk and cost estimates.
- Monitoring: Oversee comprehensive monitoring processes, including feature-level monitoring, release, and dedicated work-hour monitoring.
- Alerting: Create and manage game-specific alerts (e.g., Anodot) and ensure effective monitoring of recommendation models.
- Incident Coordination & Communication: Coordinate live incident management and mitigation efforts, ensuring timely internal communication and driving retrospectives to improve future processes.
Experience:
- Previous experience in a similar role.
- Game industry experience.
Knowledge & Skills:
- 3+ years of experience working in an analytical role.
- Highly proficient in SQL and sufficient skills in Python or R for numerical analysis.
- Prior experience working directly with peers in data, engineering, operations, and business intelligence.
- Master's or PhD Degree in Statistics, Mathematics, Physics, Economics, Engineering, or a similar field, or equivalent work experience.
- Experience with time series analysis and forecasting.
Nice to Have:
- Prior experience within advertising, gaming, tech, or management consulting.
About King:
With a mission of Making the World Playful, King is a leading interactive entertainment company with more than 20 years of history delivering some of the world's most iconic games in the mobile gaming industry, including the world-famous Candy Crush franchise and other mobile game hits such as Farm Heroes Saga. King games are played by more than 200 million monthly active users. King, part of Microsoft (NASDAQ: MSFT), has Kingsters in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles, and Malta. More information can be found at King.com or by following us on LinkedIn, @lifeatking on Instagram, or @king_games on X.
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