Senior Data Analyst Lead
3 days ago
Crafting a seamless experience for millions of players requires expertise in analytics and strategy. As a Senior Product Analyst at King, you will be the guardian of our kingdom, dedicated to delivering smooth operations and ensuring players continue to have magical moments.
About the Role:
You will collaborate cross-functionally with analytics, game teams, and backend tech teams to not only respond quickly to disruptions but also proactively work to prevent incidents from impacting our kingdom. Your expertise in analytics will be a key asset in maintaining seamless operations and ensuring players continue to experience their magic.
Key Responsibilities:
- Risk Analysis: Conduct thorough pre-release risk analysis, feature-specific monitoring, and player support-driven investigations.
- Incident Investigations: Lead in-depth investigations of slow-moving incidents and provide internal risk and cost estimates.
- Monitoring: Oversee comprehensive monitoring processes, including feature-level monitoring, release, and dedicated work-hour monitoring.
- Alerting: Create and manage game-specific alerts (e.g., Anodot) and ensure effective monitoring of recommendation models.
- Incident Coordination & Communication: Coordinate live incident management and mitigation efforts, ensuring timely internal communication and driving retrospectives to improve future processes.
What We're Looking For:
- Previous experience in a similar role.
- Game industry experience.
Nice to Have:
- Prior experience within advertising, gaming, tech, or management consulting.
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