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Account Manager, Stockholm Account Management EMEA · Stockholm, Sweden
4 weeks ago
Funnel is the leading marketing intelligence platform that empowers businesses to transform complex marketing data into clear, actionable insights that increase companies' marketing effectiveness.
As we continue to grow our global presence, we are seeking a dedicated and proactive Account Manager to join our team and manage a portfolio of customers across the EMEA region.
What you will do
As an Account Manager at Funnel, you will be at the forefront of driving revenue growth and ensuring the renewal of a diverse portfolio of customers. Collaborating closely with Customer Success and other key team members, you will cultivate strong relationships, enhancing our customers' investment in Funnel. You will identify upsell and expansion opportunities, grow Monthly Recurring Revenue, and consistently search for new ways to add value to our enterprise clients.
Some of the day-to-day responsibilities include:
- Build and cultivate strong productive relationships with key customer stakeholders in your book of business
- Maintain a growth-oriented mindset, identifying new opportunities within your accounts and highlighting features and ways of working that increase customer value
- Develop and maintain a solid understanding of the Funnel platform to best serve customer needs
- Run effective renewal cycles, highlighting the economic value and return on investment to retain and grow revenue
- Effectively negotiate contract renewals and expansions seeking the best possible outcome for the customer's longevity with Funnel
- Help customers understand their contracts and successfully close leads qualified by Customer Success
- Identify churn risks early and collaborate with account team colleagues to mitigate these (e.g. Customer Success Manager, Partner Account Manager, Solutions Consultant)
- Create and maintain account plans based on research and knowledge gathered
- Record, document and track sales activity and customer data in CRM and other systems
- Use sales methodologies, frameworks, and toolkits to drive repeatable, scalable sales motions
Who you are
We are looking for a highly motivated strategic thinker with strong commercial experience, proactive problem-solving abilities, and a passion for continuous learning and development. To excel in this role, you should embody a hunting mindset, constantly seeking out and capitalizing on growth opportunities.
Team Player with grit: You must be a strong team player, demonstrating grit and determination in your individual efforts while effectively collaborating with colleagues to achieve our collective revenue goals.
Collaborative and supportive: We value a team ethos based on fairness and respect. Even under pressure, we maintain open communication and support one another within our team.
Performance-driven: This is a performance-based role. You will be expected to consistently meet and strive to exceed targets, driving our growth and success.
Customer centric: Proven ability to establish credibility and positive working relationships with customers across seniority levels and buying roles (budget holders, decision makers, C-level, etc).
Experience and skills
- 4+ years of experience in an Account Executive and/or Account Management role, preferably in the MarTech industry
- Proven track record of consistently meeting revenue quotas
- Strong knowledge of SaaS business models and cycles
- Proven success with procurement and contract negotiation
- Excellent communication skills (written, verbal, visual)
- Strong prioritization and time management skills in a fast-paced environment
- Fluency in English is required, fluency in German or French is a plus
Who we are
Take a look at our Funnel benefits
Funnel is the leading Marketing Intelligence platform that empowers marketers to automatically collect, model, visualize, and analyze data from over 500 marketing platforms—without the need for SQL or scripting.
Now equipped with measurement, Funnel combines Marketing Mix Modelling, Multi Touch Attribution, and Incrementality Testing to triangulate the true effectiveness of marketing efforts and provide smart, data-driven suggestions.
Trusted by more than 2,000 businesses worldwide, including globally recognized brands such as Adidas and Sony, Funnel generated over $50M in ARR in 2023 and continues to feature in the FT 1000 list of Europe's fastest-growing companies.
Since its founding in 2014, Funnel has grown into a global team of over 300 employees, with offices in Stockholm, Boston, Dublin, London, Hamburg, and Sydney.
Other information
This role is based in our Stockholm office. At Funnel, we embrace an office-first approach, working on-site at least four days a week. While we offer plenty of flexibility for life's events, summer months, and holidays, we aim to avoid fixed remote workdays.
We do not offer sponsorship or relocation for this position, and therefore we will take into consideration only applicants:
- Hold Swedish citizenship
- Hold EU/EEA citizenship
- Have a valid work permit for working in Sweden
