Associate Digital Product Management
3 weeks ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Are you a hard-working and proactive individual eager to craft the future of digital experiences? In our Digital Capabilities team, we thrive in working with partnerships where innovation and customer engagement drives everything that we do.
We are now looking for a dynamic and relationship-building Associate to join our Digital Marketing & Partnerships team. In this role it is key to evolve the Amex Experiences App and our digital tools, enhancing the way our Card Members connect with their membership and boosting engagement and loyalty.
How will you make an impact in this role?As an Associate – Digital Product Management, you will act as the main point of contact for multiple markets using our app and digital tools. Your role will involve fostering collaboration, driving engagement, and ensuring a consistent strategy across regions by collaborating closely with the different markets, utilizing the app and digital platforms.
Key responsibilities include:- Leading market forums and discussions to address strategic and operational priorities.
- Developing frameworks and standard processes to optimize content management and customer engagement.
- Keeping collaborators up to speed about app updates, priorities, and new developments.
- Coordinating digital initiatives to maintain a unified approach across markets.
- Presenting roadmaps, product updates, and strategic cases using visually compelling PowerPoint presentations.
- Managing platform access across all digital tools used by the team.
- Strong relationship-building skills to collaborate effectively across teams and markets.
- A proactive mindset, with the ability to lead discussions and drive initiatives.
- A solution-oriented approach with attention to detail.
- Eager to work in an international, fast-paced environment.
- Excellent communication skills in English (additional languages are a plus).
- Experience in digital platform management, content strategy, or a related field.
- Impact – Play a key role in shaping our digital journey from concept to execution.
- Growth – A dynamic work environment with endless learning opportunities.
- Flexibility – Enjoy a hybrid working model that supports work-life balance.
- Culture – Be part of a team that cultivates creativity, innovation, and development.
If you're looking for a dynamic, international role where you can drive digital experiences, support markets, and lead initiatives, we'd love to hear from you
Apply now and be part of our digital transformation
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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