Associate Product Specialist

1 day ago

Stockholm, Stockholm, Sweden MasterCard Full time

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Associate Product Specialist, Authentication Market Product Management, Northern Europe

Mastercard Core Payments provides a set of innovative digital payment use cases (pay card on file, pay as a guest, pay with card in wallet) and the authentication solutions. Mastercard enables issuers, acceptance, and digital partners to offer their customers a consistent and secure checkout experience across devices, browsers, and merchants starting from advanced authentication.

The Authentication Product team manages authentication products and solutions including Mastercard Identity Check, Mastercard Passkeys, and Mastercard Token Authentication Framework. We are seeking a specialist with a background in data analytics and/or consulting to drive data-driven research and strategy for our products as they are taken to market in the Northern Europe division. In this role, you will report to the Authentication Market Product lead for the Northern Europe division and bridge the gap between business strategy, data insights, and product development to deliver optimization and growth of our authentication solutions.

You will engage with customers and internal stakeholders, gather requirements, and synthesize strategic recommendations, while your analytics proficiency will ensure sound data-driven recommendations leveraging Mastercard's extensive data assets. Your recommendations and data insights will be used at scale by the broader organization to enable, grow, and optimize our authentication products.

Key Responsibilities

Stakeholder & Customer Engagement

  1. Support customer engagements to drive product usage and optimization, and gather product feedback, whilst collaborating with cross-functional teams, including Regional Product, Customer Solutions Center, account management, and business development.
  2. Conduct workshops, interviews, and stakeholder meetings to gather input and ensure alignment across teams.
  3. Act as a trusted advisor to division leadership, presenting strategic recommendations on authentication optimization opportunities, supported by data-driven analysis.

Data Insights

  1. Leverage Mastercard's data assets and data scientist workbench to deliver scalable data insights.
  2. Drive market growth strategies and product performance optimization leveraging Mastercard data assets.
  3. Define and monitor key performance indicators (KPIs) and ensure products are consistently delivering measurable value. Engage with customer-facing teams to realize prioritized opportunities.

Market Insights & Competitive Analysis

  1. Conduct market research to identify customer pain points, opportunities, and competitive landscapes.
  2. Leverage insights to iterate and improve product positioning and differentiation.

Qualifications

Education & Experience

  1. Bachelor's or Master's degree in exact science or relevant field (e.g., Engineering, Computer Science, Data Science, or related disciplines).
  2. 2+ years of experience in product management, consulting, or data-driven roles.
  3. Experience in (or willingness to learn) data science tools and frameworks (e.g., Python, R, SQL, Tableau, or similar).
  4. Proven ability to drive product strategy and execution in a fast-paced environment.

Skills & Competencies

  1. Strong story-teller - adept at communicating insightful stories and producing impactful written materials and presentations.
  2. Strong analytical and problem-solving skills with the ability to translate data insights into actionable product decisions.
  3. Interest in payments industry and upcoming digital/authentication technologies.
  4. Strong communication and stakeholder management skills.
  5. Self-starter with a consulting mindset, able to adapt and thrive in ambiguity.
  6. Experience in working with data pipelines, and big data technologies is a plus.
  7. Languages: Entirely fluent in English plus second European language (Dutch, Swedish, other Scandinavian languages).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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