Nordic Head of Claims

5 days ago


Stockholm, Stockholm, Sweden Tryg Forsikring AS Full time

Har du utmärkta ledaregenskaper, en gedigen affärsförståelse och expertis inom försäkringsvärlden? Vill du vara med och utmana status quo samt skapa flexibla, dynamiska och innovativa lösningar som säkerställer snabb och hållbar skadehantering och hög kundnöjdhet i hela Norden? Då kanske du är vår nya Head of Claims på Tryg Affinity

Om jobbet | Ansvar för utveckling och effektivisering

Som Head of Claims för Tryg Affinity blir din främsta uppgift att leda och motivera cirka 40 skademedarbetare fördelade på fyra team. Tre team är baserade i Sverige (Stockholm) och ett i Danmark (Århus), och tillsammans täcker de skadehantering i hela Norden.

Förutom att stödja dina chefer i den dagliga driften och ledningen av teamen är det ditt ansvar att säkerställa snabb och enkel skadehantering av hög kvalitet med fokus på kundupplevelsen. Du ska också implementera digital utveckling och se till att medarbetarna utvecklas i takt med organisationens behov. Ett konkret exempel på detta är vår pågående övergång till ett nytt mjukvarusystem för skadehanteringen, som du kommer att vara en del av. Din dagliga arbetsplats är i Stockholm med vissa årliga resdagar till Århus.

Om oss | Centralt nordiskt upplägg

Tryg Affinity är ett entreprenöriellt affärsområde och en del av Tryg, Skandinaviens största skadeförsäkringsbolag, med 7 500 kollegor som varje dag skapar trygghet för våra 5,7 miljoner kunder. Vi är ett flexibelt, handlingskraftigt och nytänkande affärsområde som utvecklar skräddarsydda värdeskapande tilläggsförsäkringar, inklusive cyberförsäkringar och avbeställningsförsäkringar.

Vår försäljning sker genom ett antal partners i hela Norden och som något nytt även i Tyskland. Med en central nordisk struktur är försäljning, implementering och skadehantering representerade i alla fyra nordiska länder (DK, SE, NO och FI). Vi förväntar oss också att etablera egen skadehantering i Tyskland i början av 2025, där du kommer att spela en viktig roll.

Om dig | Ledarerfarenhet, analytisk förmåga och strategiskt tänkande

Vi söker en engagerad ledare som kan inspirera och motivera kollegor samt främja en sund och hållbar arbetskultur. Du har erfarenhet av direkt ledarskap och är van att samarbeta med många olika intressenter. Det är en fördel om du har god kännedom om försäkringsbranschen och gärna skadehantering, där du med din analytiska förmåga och ditt strategiska tänkande kan utmana status quo.

I jobbet får du möjlighet att utveckla dig själv i en spännande miljö där vi värdesätter nyfikenhet. Du får gott om tillfällen att sätta din prägel på Affinitys framtid, och vi hoppas att du är redo att ta dig an nya utmaningar.

Vi ser fram emot att höra från dig

Har du frågor om tjänsten är du välkommen att kontakta Management Advisor Tina Godsk på tina.godsk@tryg.dk eller +45 20 32 33 87. Skicka gärna in din ansökan och CV redan idag, eftersom vi löpande kallar till intervjuer.


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