Cloud Account Executive

2 weeks ago

Stockholm, Stockholm, Sweden Salesforce, Inc. Full time
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.Join our growing Service Cloud team as a Service Cloud Account Executive, where you will be responsible for leveraging the untapped opportunities across Service Cloud including Field Service, Service Cloud, Voice and Digital engagement.You will work in partnership with the existing account owners and will carry quota for the Service Cloud product sales.
In this role you will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. This role will work with Enterprise Manufacturing customers -existing accounts as well as prospects- and seek to build new relationships in a set of assigned territories.Your ImpactThis unique position collaborates internally and externally to position the incredible value of key Service Cloud solutions including Field Service, Service Cloud Voice and Digital Engagement for Customers and Prospects.
You will work closely with current- and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will identify opportunities across the Service Cloud solution to help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of our Ohana.Your Responsibilities
  • Develop and implement successful campaigns across the Service Cloud install base, prospects and whitespace
  • Help our Manufacturing customers to transform their service business
  • Personally build new leads from prospecting efforts and assist others to qualify leads & sales opportunities thoroughly
  • Leverage business from new & established relationships
  • Strategize, negotiate & close business
  • Understand the commercial aspects of the Service Cloud solution
  • Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
  • Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities
  • Be customer-facing as required
Key characteristics we look for in you
  • Several relevant years of experience as a value-seller, be it Field Service SW; Contact Center SW; Chatbots, AI, etc.
  • Ability to amplify the Service Cloud message and multiply the message across all key stakeholders whether internal or external
  • Ability to multi-task
  • Committed to continuous learning.
  • Curious - always asking why
  • Ability to collaborate with multiple internal plus external stakeholders to drive the best outcome for the customer and Salesforce
  • Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy
  • Strong sales discipline
  • Resilient, fearless and works well in a team
  • Fabulous negotiation and collaboration skills
  • Sees a path forward no matter the challenges
  • Enjoy running a high-energy sector.
  • Domestic Travel may be required.
  • Strong organisational and time management skills
  • Public speaking / on-stage presentation skills; storytelling
  • Enjoy working with customers and taking them on the Salesforce Customer Journey
  • Fluent in Swedish & English and Right to work in Sweden

*LY-I


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