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Engagement Manager
2 weeks ago
Quest Global is looking for an Engagament Manager to join our team in Helsingborg. We are seeking a leader to secure continued success in engaging with customers within the retail sector - with a focus on transforming on premises e-commerce to Google and Azure cloud.
The project has a specific focus on:
- Current IT landscape assessment
- Destination IT landscape design
- Cloud assessment and recommendation
- Migration strategy, approach & execution
To be successful in the role, the Engagement Manager needs to:
- Foster positive relationships with our customers as their primary point of contact with at least 10 years of experience of working directly with customers
- Should have proficiency in managing senior customer stakeholders
- Have good working experience of at least 3 Years in Retail Domain and should have a good understanding of Digital transformation technologies
- Should be of entrepreneurial mindset; Any experience of working with startups or running own business in the past would be a big plus
- Have excellent interpersonal skills (written and verbal) with proficiency in English
- Design and execute solutions tailored to customer needs
- Work to generate new business while sustaining the existing business
- Seeks upselling and cross-selling opportunities
- Help customers implement services and plan projects effectively and nurture working relationships with customers throughout the project cycle
- Prepare reports on project performance
- Address customer issues with speed and efficiency
- Track customer's processes and provide prompt assistance when needed
- Ensure compliance with company policies and follow ethical standards
- Ensure that contract terms and conditions are met
- Manage invoices and bills for assigned customers
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
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Helsingborg, Skåne, Sweden Quest Global Services Pte Ltd Filial Sweden Full timeQuest Global is looking for an Engagament Manager to join our team in Helsingborg. We are seeking a leader to secure continued success in engaging with customers within the retail sector - with a focus on transforming on premises e-commerce to Google and Azure cloud.The project has a specific focus on:Current IT landscape assessment Destination IT landscape...
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