Technical Specialist
2 weeks ago
Nalco Water, an Ecolab Company, is looking for a skilled Technical Specialist based in the Gothenburg area in Sweden . In this role, you will provide on-site field service and assist customers with problem-solving support regarding Nalco Waters' products, applications, and solutions. The position primarily focuses on the Refinery & Petrochemical Industry in Sweden, with potential for progression into a Sales Engineer role.
What You Will Do:
Demonstrate a strong commitment to safety by adhering to defined metrics, systems of work, and tools to protect yourself, co-workers, customers, and the Nalco Water brand. Demonstrate safe driving techniques and maintain company vehicles and equipment in a professional manner. Support to district sales personnel in the handling of company program service calls on existing products and services and assist in the correction of problems as appropriate. Assess on-site field problems and operate necessary testing equipment to bring systems into customer conformance. Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed. Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible. Qualify, coordinate, and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained. Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction. Provide installation resource services as needed (., field surveys, installation checklists, rollout support). Stay informed about industry advances through continuous internal education. Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance, and reliability. Inter-act with appropriate company resources and work as a team.Qualifications:
A degree in an engineering discipline is advantageous but not required. Relevant skills may also be obtained from technical roles such as maintenance, equipment supply, electrical work or programming. Good Computer Skills (Office, CRM, cloud based ptatforms) A personable and communicative approach Strong work ethic and commitment English Language skills required. Commercial attitude Valid B driving license.Who Should Apply:
The ideal candidate,
is comfortable in customer interaction and fieldwork rather than office settings. has a strong sense of responsibility and the ability to work without supervision. enjoys working alone with also a great deal of interaction with colleagues.Travel Requirements
A common month could include a couple of overnights within the Nordic countries. Ability to work flexible hours to ensure service delivery.
Application deadline: The application deadline is as soon as possible. Candidates will be invited for interviews on an ongoing basis.
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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