Product Lead, Merchant Operations

2 weeks ago


Stockholm, Stockholm, Sweden Wolt Full time

We are looking for a Product Lead to join the Merchant Group , specifically our Merchant Operations Team . Merchant group as a whole consists of 10 different teams which develop products for merchants to succeed on wolt - often with a focus on automation or self-service.

Within Merchant Operations you will be leading the development of tools such as our Merchant App, which is used by restaurant owners and retailers to run their daily operations (like receiving Wolt orders or picking the right items in a grocery store), or for a collection of tools which that helps merchants present their menus or inventory on Wolt.

As Product Lead you will build an in-depth understanding of our diverse merchants businesses as well as for the Wolts local operations team that our country teams run to support them. These merchants, You will work with a cross-functional team of incredibly talented engineers, designers, product people, and analysts in a high-visibility role. You will be responsible for defining the roadmap and setting the vision for your team. This involves leading multiple projects and cross-team product initiatives across the entire product lifecycle, partnering with business and operations stakeholders as well and understanding our end users better than anyone.

Your home base will be Wolts product management team but you will be working on a daily basis not only with the engineering team but also with the business operations and country team, who are responsible for the global and local businesses.

This role can be based in one of our tech hubs in Helsinki, Berlin or Stockholm, or you can work remotely anywhere in Finland, Sweden, Germany, Denmark, and Estonia. Read more about our remote setup . If you live outside of these countries - not to worry We provide relocation support to help you make your way to Finland & Germany.

Our humble expectations

You could come to this role from a multitude of different backgrounds, but ideally, you have

Proven experience as a Product Lead / Product Manager, preferably in a marketplace context. You know what it takes to develop great products for hundreds of thousands of users who rely on it for their daily livelihood. Excellent written and verbal communication skills, and have proven ability to influence cross-functional teams A mixture of data analysis skills, engineering understanding and business savvy with the go-getter attitude of a "could-be start-up CEO" Expertise in how to work with and coach cross-functional teams, at least with developers, finance, data experts and with engineering teams

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